Technical Sales and Field Service Engineer

Technical Sales and Field Service Engineer

Position at Captive Aire Systems
. Seeking a driven engineer for a role that blends sales, application engineering, and field service.

Focus on growing business with existing customers while developing new opportunities. Involves sales support, application engineering, and on‑site service. Comfortable with a result‑driven, fast‑paced environment.

• Nation’s leading manufacturer of commercial kitchen ventilation systems, offering fans, heaters, ductwork, and HVAC equipment.
• Leader in the industry for over 40 years with innovative technologies and rapid lead times.
• Mission: provide the highest quality products and service at the lowest possible price.
• Commitment to employee development through continuous education, sponsorship for a Professional Engineering license, and weekly webinars.

• Outside sales meetings and calls to build relationships with existing and new customers.
• Application engineering to apply our products using sound engineering principles.
• Project management of installations to guarantee timely equipment delivery.
• Service and technical support of existing equipment.
• Supporting end users to maintain high levels of customer service, from on‑site assistance to remote troubleshooting.

• Provide integrated application engineering and design support for a wide range of ventilation applications.
• Work directly with engineers, contractors, end users, and food service dealers.
• Daily tasks include inside sales support, application engineering, and outside sales.
• Presentations, quotes, submittals, technical product support, job site visits, and hands‑on troubleshooting as needed.
• Educate and promote Captive Aire products through conference calls, meetings, presentations, and product demos.
• Research and develop new business opportunities with new and existing users.
• Deliver top‑notch customer service and willingness to go above and beyond.
• Prioritize quick turnaround times and continuously improve processes and customer experience.

• 2–5 years of experience.
• 4‑year technical degree in mechanical, electrical, construction, or science‑oriented curriculum preferred.
• Excellent computer, organizational, and communication/presentation skills.
• Strong problem‑solving ability and passion for continuous learning.
• Desire to interface directly with customers.
• Embrace new technologies and business savvy.
• Passion for work with an aggressive nature to succeed.
• Willingness to travel for training opportunities.
• Expectation to complete FE Exam in area of study within 6 months of employment (for engineering graduates).
• Must be a “go‑getter”.

• Medical, dental, and vision insurance.
• Disability & life insurance based on election of medical insurance.
• 401(k) with employer match.
• Paid holidays.
• Paid time off (PTO) based on tenure.
• Flexible spending account (FSA).
• Tuition reimbursement, including for Professional Engineering (PE) license.
• Relocation assistance.

$70k–$100k base, negotiable based on experience, with additional monthly bonus tied to productivity and profits.

Captive‑Aire Systems, Inc. is proud to be an equal opportunity workplace. We review applications for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Applicants must be legally authorized to work in the United States and cannot currently require sponsorship for employment visa status.

Santa Fe, NM

Entry level

Full‑time

Information Technology

Industrial Machinery Manufacturing