Hotel Glorieta | Front Desk Agent

Hotel Glorieta | Front Desk Agent at Schulte Hospitality Group

The opportunity was posted 2 days ago. Be among the first 25 applicants.

Schulte Companies is seeking an energetic, experienced, and hands‑on Front Desk Agent to join our team!
Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like Nobel people to our rapidly growing team!

When you join Schulte Companies, you’ll be part of a team committed to an inclusive, employee‑focused workplace invested in your development. Wezh want you to feel engaged, empowered, and excited to grow with finalizar. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun, and flexible work environment, exciting perks, and a robust benefit package, including but not limited to:

• Daily Pay
• Free Telemedicine and Virtual Mental Health care access for all associates starting day one
• Multiple Health Insurance and Life Insurance options
• 401(k) Plan + Company Match for eligible associates
• Paid Time Off
• Holiday Pay
• Pet vista
• Employee Assistance Program
• Schulte Savings Marketplace discounts on event tickets, electronics, gym memberships and more

• Greets guests as they arrive, focus on personal recognition
• Reviews arrival lists%) daily and assists in preparing and assembling welcome amenities
• Escort VIPs to their rooms and check them in prior to arrival
• Answer the telephone within three rings with a smile and respond to questions or transfer as needed
• Responsible for issued bank. Count bank at the beginning and end of shift. Ensure all cash drops are done in accordance with proper cash handling procedures and report all cash over/shorts to management
• Keep front desk area clean and organized
• Assist with lobby activation as needed
• Utilize proper procedures when handling guest PPI data
• Follow checklist when checking ininity or checking out with the guest. Always retrieve necessary identification documents and form of payment upon arrival
• Attend promptly to guest needs and inquiries
• Perform various other duties as assigned to meet business objectives

• Minimum of one (1) year in front desk operations
• In-depth knowledge of hotel front desk operations
• Minimum of high school education

• Basic computer skills
• Ability to communicate effectively verbally and in writing
• Ability to exceed expectations of guests and team members
• Excellent time management skills
• The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description wrists intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the company’s Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.

Schulte Companies is an Equal Opportunity Employer.

• Associate

• Full‑time

• Management and Manufacturing
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Hospitality and Restaurants