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CRM System

CX Incident Response Analyst — Bug & Impact Champion

Job in Santa Fe, Santa Fe County, New Mexico, 87503, USA
Listing for: Coinbase
Full Time position
Listed on 2026-01-03
Job specializations:
  • IT/Tech
    CRM System
Job Description & How to Apply Below
A leading cryptocurrency exchange is seeking an Analyst for CX Incident Response based in Santa Fe, NM. This role involves ensuring seamless customer experiences and managing incidents across products. The ideal candidate will have strong communication skills, a minimum of 2 years experience in related roles, and familiarity with CRM tools like Salesforce. Competitive salary and benefits package offered.
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