Global PX Ops Lead — AI-Driven HR Service Delivery
Listed on 2026-10-08
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IT/Tech
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HR/Recruitment
Zoom is seeking a Global People Experience Operations Lead to drive the Service Now HRSD rebuild, establish a Tier 0–3 service model, and embed AI-driven automation across HR processes worldwide. You will partner with CoEs, Payroll, Legal, IT, and Engineering to deliver end-to-end platform design, governance, and measurable impact.
Leading a global team, you will own reporting and dashboards, ensure SLA compliance, and champion data-driven decision making with executive-ready insights.
We are looking to fill the Global PX Ops Lead — AI-Driven HR Service Delivery position at Zoom in Santa Fe, NM, United States.
This posting is for the Global PX Ops Lead — AI-Driven HR Service Delivery role at Zoom, based in Santa Fe, NM, United States.
The Global PX Ops Lead — AI-Driven HR Service Delivery role at Zoom is now open for applications in Santa Fe, NM, United States.
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