Human Capital Management; HCM) Analyst; DFA​/FCD

Job Title Human Capital Management (HCM) Analyst (DFA/FCD #)

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Job Requirements & Classification

Description:

THIS POSTING WILL BE USED FOR ONGOING RECRUITMENT AND MAY CLOSE AT ANY TIME.

APPLICANT LISTS MAY BE SCREENED MORE THAN ONCE.

THIS POSITION REQUIRES FULL-TIME, ON-SITE PRESENCE IN SANTA FE.

The Department of Finance and Administration (DFA) SHARE Bureau manages one of New Mexico's largest and most critical enterprise technology environments, supporting the financial and human resource operations of all agencies across state government. Through the statewide SHARE Enterprise Resource Planning (ERP) system, the bureau delivers modern technology solutions, business process innovation, system administration, and customer support that help ensure billions of dollars in public funds are managed accurately, securely, and efficiently.

The SHARE team is recognized as a collaborative, forward-thinking organization committed to continuous improvement, modernization, and exceptional customer service. Employees have the opportunity to work on large-scale enterprise projects, lead statewide initiatives, and partner with human resource, financial and technology professionals across New Mexico to improve government services for citizens.

The HCM Analyst exists to provide advanced functional and analytical support for the statewide People Soft HCM environment. The position analyzes complex production issues, business processes, HCM data, system functionality, and agency requirements; identifies root causes; develops and recommends sustainable solutions; supports testing and implementation; and provides functional consulting to statewide agencies. The position ensures that HCM business requirements are properly translated into system requirements and that changes to the statewide HCM environment are analyzed, tested, documented, and implemented within established SHARE controls and meet state and federal laws and regulations.

This position provides functional analysis and support for the SHARE Human Capital Management (HCM) system by investigating production issues, analyzing business requirements, and identifying opportunities to improve statewide business processes. The HCM Analyst works closely with all state agencies, human resources professionals, SHARE functional and technical teams, Oracle, vendors, and project stakeholders to understand business needs, evaluate People Soft functionality, and deliver effective technology solutions that support statewide operations.

Responsibilities include troubleshooting system issues, conducting root-cause analysis, analyzing HCM data, researching system updates and patches, and supporting configuration changes, testing, upgrades, and new functionality while ensuring the integrity, reliability, and security of critical human resources data. The position also develops functional specifications, test plans, procedures, and training materials; supports system implementations and change management; and coordinates with technical teams and enterprise partners to resolve issues and implement sustainable solutions.

Through effective communication, analytical problem-solving, collaboration, and continuous process improvement, this position helps maintain and enhance New Mexico
¿ s statewide ERP environment and ensures agencies receive reliable, responsive support in carrying out their human resources operations.

The customers for this position include all statewide agencies and their human resources professionals who use the SHARE Human Capital Management (HCM) system, as well as SHARE functional and technical teams, agency subject-matter experts, and other authorized system users. The position also works with Oracle, the Department of Information Technology (DoIT), oversight agencies, vendors, and implementation partners to resolve system issues, support enhancements, and maintain reliable HCM operations across the State of New Mexico.

The ideal candidate is an analytical, collaborative, and solutions-oriented professional with experience supporting enterprise human resources systems and working with business and technology stakeholders. They possess strong problem-solving, communication, and data analysis skills and can translate business requirements into effective functional solutions. The successful candidate has experience troubleshooting complex system issues, analyzing business processes, supporting system…