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Software Support Analyst - Front‑Line Troubleshooter

Job in Santa Fe, Santa Fe County, New Mexico, 87501, USA
Listing for: Mark43
Full Time position
Listed on 2026-11-01
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 75000 USD Yearly USD 60000.00 75000.00 YEAR
Job Description & How to Apply Below
Position: Software Support Analyst I - Front‑Line Troubleshooter

Mark
43 is seeking a Software Support Analyst to join our customer support team. You will directly interact with first responders and public safety staff to improve their experience with our software, troubleshoot issues, and escalate when needed.

You should have at least 2 years of professional software support experience, be comfortable with Zendesk or Jira, and proficient in Microsoft 365 and Google Workspace. Some weekend coverage may be required.

This is a great opening to take on the Software Support Analyst I
- Front‑Line Troubleshooter role at Mark
43.

The following opportunity is for a Software Support Analyst I
- Front‑Line Troubleshooter with Mark
43.

Our group is growing, and we are hiring a Software Support Analyst I
- Front‑Line Troubleshooter in NM, United States.

This Full Time opportunity is for the Software Support Analyst I
- Front‑Line Troubleshooter role at Mark
43.

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