Client Relationship Manager - Personal Lines

Client Relationship Manager - Personal Lines page is loaded## Client Relationship Manager - Personal Lines remote type:
Hybrid Working locations:
Santa Fe, NM:
Albuquerque, NMtime type:
Full time posted on:
Posted 16 Days Agojob requisition :
R0032937
** About HUB
** In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world’s largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected — through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.

Throughout our network of more than 600 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees and provide continuous opportunities for growth and development.  Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients.

We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs yet evolve as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.

We are the perfect fit if you:
* are seeking a progressive work environment at a rapidly growing organization
* have a desire to help others protect their future
* have an entrepreneurial spirit and are challenged by the opportunity to grow the business
* are focused on learning and development to enhance your industry knowledge and expertise
* are a self-starter willing to invest time and energy to learn the technical aspects of our business
* believe in integrity and building success by developing relationships with others
** CLIENT RELATIONSHIP MANAGER
** This role requires an individual who is professional and who displays the drive, determination, and self-motivation to build a business. Specifically, your mission will be to service and maintain existing accounts while uncovering opportunities for increasing business.
** JOB RESPONSIBILITIES
*** Provides professional, courteous service to our clients, carrier representatives, underwriters, business partners, and HUB colleagues, resulting in a rate of account retention that meets or exceeds expectations
* Provides a high level of support to our Sales staff in obtaining, maintaining, and expanding business
* Responsible for account rounding and the development of new business as appropriate and in accordance with standard practices, policies, and procedures
* Acts as liaison between clients and insurance carriers to resolve escalated complex service issues. May also negotiate with underwriters and carriers. Troubleshoots claims and billing issues
* Responsible for overall retention of accounts in assigned book of business
* Develops new business from existing accounts and assigned leads and contributes to meeting departmental production goals. Identifies and follows-up on cross-selling opportunities when appropriate
** QUALIFICATIONS
* ** 1-3 years of Insurance Industry or client service experience;
Personal Lines preferred
* Active state Property and Casualty license; or willing to obtain within 60 days of employment
* High School diploma or equivalent; AA and/or college degree preferred
* Provide superior customer service and problem-solving skills
* Ability to interpret and understand insurance policy forms, coverage details, industry practices, and regulatory standards.
* Strong communication skills, both written and verbal with a high level of professionalism
* Identify and initiate growth opportunities in account rounding & cross-selling
* Proven…