Retail Learning & Development Manager
Listed on 2025-12-22
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Management
Business Management, Risk Manager/Analyst, Business Administration
At Sunflower Bank, N.A., we’re experiencing great growth. Since our founding in 1892, we've been committed to serving our communities and supporting the team members who make it all possible. As a full-service financial institution, we offer a full range of relationship-focused services to meet personal, business, and wealth‑management financial objectives. Creating Possibility is not just our mission, it’s what we do every day for clients and associates.
Learn more about Sunflower Bank, N.A. at
- Assess supervisor and management training needs
- Develop and/or research and select training materials appropriate for identified needs
- Provide and train legendary customer service for all levels of the organization
- Develop, maintain and monitor training solutions for all managers and supervisors throughout the bank
- Identify cost‑effective training and skill‑development initiatives to meet training needs to include internal and external vendor‑based solutions
- Conduct training classes for Front‑line, Supervisory and Management staff
- Manage all vendor relationships related to Learning and Development
- Responsible for Learning and Development budget
- Responsible for creating clear, detailed procedures and work instructions that align with company standards
- Responsible for administration of learning management system (e‑learning)
- Work with subject matter experts, managers and other lines of business to capture accurate process details and provide training for changes and updates
- Effective development and presentation of training and development programs for all employees
- Actively search, creatively design and implement effective methods to educate, enhance performance and recognize performance
- Responsible for preparation, presentation and maintenance of training programs
- Perform the job in accordance with applicable industry laws and regulations as well as the policies and procedures established by the company.
- Responsible for upholding Fair and Responsible Banking practices and Code of Ethics and Conduct guidelines.
- Understand and participate in the Bank’s Community Reinvestment Act program.
- Perform other duties as assigned
- Bachelor’s Degree in education, adult learning, business or related field.
- Minimum 5 years’ experience in training/adult learning including experience in developing management/supervisory and leadership programs.
- Minimum 3 years’ experience in a leadership role that required decision‑making, problem‑solving, influencing others and facilitation skills.
- Proven supervisory, managerial and performance management skills (experience supervising at the mid‑management level).
- Knowledge of curriculum development and instructional design skills.
- High proficiency in MS Office, Storyline and project management software.
The physical demands of this position require the ability to perform essential job functions with or without reasonable accommodation. Employees may spend extended periods sitting or standing, using hands to operate computers or other equipment, and reaching for work‑related tasks. Regular walking may be required, along with occasional bending, stooping, kneeling, or climbing. The role may involve lifting or moving items weighing up to 10 pounds.
Vision requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus.
People choose to “bank” with us, but for those we serve, we’re more than a bank. We strive to be the financial backbone of their lives, and we know that starts with our team.
- Rooted in Strength
- Propelled by Growth
- Individuals in a Great Whole
- Creating Possibility
- Community Focused
Associates Enjoy Outstanding Benefits, Including:
- 401(k) Plan with 6% Match
- Health/Dental/Vision Insurance
- Company‑paid Life Insurance
- Tuition Reimbursement
- Fitness Reimbursement
- Paid Time Off
- Volunteer Leave
- Paid Holidays
- Plus many more associate perks & incentives!
Pay is dependent on knowledge, skills, abilities, experience, and location.
Equal Opportunity EmployerSunflower Bank, N.A. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with a disability, sexual orientation, gender identity, or any other characteristic protected by law.
Open until filled; early application encouraged. This vacancy announcement may be used to fill similar positions within 90 days.
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