Store Manager, Operations Management

For over 75 years, Ashley Furniture has been the largest homefurnishingsmanufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide.

The Store Manageris responsible forthe day-to-day operations of the retail store.

• Oversee all sales KPI’s including but not limited to; volume, margin, closing ratio, sales per guest,bedding and protection.
• Handle all customer-related issues escalated above the Guest Experience Manager or Lead.
• Provide exceptional leadership withtimelyand effective communication to the sales, guest experience,and visual teams.
• Coach members of the staff to build individual and team success in a professional manner.
• Audit the performance of employees in preparation to administer performance evaluations for assigned staff as needed.
• Maintain budgeted administrative costs including wages and supplies.
• Ensure complete and adequate documentation of procedures and tasks completed.
• Complete various report functions in a timely manner.
• Maintain proper staffing levels for each job codein accordance with company set budget levels.
• Prepare and administer performance evaluations for assigned staff.
• Coordinate and execute daily,weekly,and monthly staff meetings.
• Work with the Visual Presentation Managerregardingproduct placement.
• Report changes in policy and other information to staff members.
• Other duties as assigned.

• High School Diploma required
• 2 + years working in the retail industry
• 4 + years supervising in a retail industry
• Ability to motivate employees to achieve sales KPI’s
• Ability to handle guest concerns in a timely manner
• Ability to interview and staff retail location

When you join us, you are eligible toparticipatein our comprehensive benefits programs, which include:

• Health, dental benefits, and vision insurance
• Employee Discount from 10% - 30%
• Life/Disability Insurance
• Flex Spending Account
• 401K
• Paid Time Off

Ashley values its diversity and is proud to be an equal opportunity employer.

All employment decisions are madeon the basis ofan individual’s skills, qualifications, merit, and business needs.

To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page:
Corporate Social Responsibility

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.