Senior Services Administrative Division Manager

Under the general direction of the Community Services Director, manages the operations, staff, budgets, grants, contracts, and programs of the Senior Services Division for Santa Fe County.

• Supervises staff, provides instruction to employees; plans and assigns work; evaluates and approves/disapproves leave requests; approves timesheets; checks final work to ensure compliance with established policies and procedures; recommends the hiring of new employees; recommends disciplinary action; provides feedback on work performance for employees; completes performance evaluations for employees.
• Plans, implements, administers, and evaluates Senior programs that provide services to the public.
• Collects and analyzes program and community data to evaluate needs, goals, services, and program effectiveness; identifies opportunities to maximize program delivery efficiencies for Senior Services; and supports required reporting.
• Provides management and oversight of the daily operations of Senior Services programs and staff, including transportation, home-delivered meals, congregate meals, socialization, and activities.
• Assesses community needs and coordinates resources to enhance existing programs.
• Writesgrantstodevelopnewfundingsources.
• Prepares, administers, and monitors grants, contracts, and associated applications for Senior Services programs, including all New Mexico Aging and Long-Term Services Department and/or Non-Metro Area Agency on Aging grants and the Senior Services Area Plan; works to diversify funding streams and develop additional funding sources to support Senior Services activities.
• Prepares and administers program budgets, including Non-Metro Area Agency on Aging, capital outlay, and Infrastructure Capital Improvement Plan (ICIP) requests; monitors expenditures and prepares and submits required programmatic, financial, grant, performance, and budget-related reports to funding sources and governmental entities.
• Collects and analyzes program and community data to evaluate needs, goals, services, and program effectiveness; identifies opportunities to maximize program delivery efficiencies for Senior Services; and supports required reporting.
• Assumes full responsibility for the preparation, development, oversight, and monitoring of audits and Continuous Quality Improvement (CQI) processes.
• Analyzes policies and procedures to improve program efficiency and effectiveness.
• Provides day-to-day leadership to support a high-performance, customer-service-oriented work environment and ensures adherence to County policies and procedures, applicable federal, state, and local laws, rules, regulations, and policies, procedures, and rules established by the Non-Metro Area Agency on Aging.
• Negotiates,administers,andmonitorscontracts.
• Cultivates and maintains effective working relationships with community agencies, organizations, service providers, and state and local governmental partners to support the planning, coordination, and operation of Senior Services programs.
• Develops programs and associated outreach materials to create community awareness of available Senior Services programs and services.
• Collaborates with multiple stakeholders including the City of Santa Fe, and relevant providers.
• Must complete all training as designated or assigned.
• Performs other duties as directed or assigned.

• Knowledge of the Older Americans Act and its relationship to and implementation through the New Mexico Aging and Long-Term Services Department (NMALTSD).
• Knowledge of the Non-Metro Area Agency on Aging and its role in the administration, funding, and oversight of Senior Services programs.
• Knowledge of the specific needs of older adults and of community-based providers and resources available to support senior populations.
• Knowledge of public program planning, development, budgeting, and management; of community needs and resources; of grant development and administration.
• Knowledge of principles and practices of effective supervision; principles and practices of providing social services to culturally diverse populations; of software applications commonly used in program management; and of federal, state, and local funding sources.
• Knowledge of the legislative process; of federal, state and local laws; and of financial incentives offered at the federal, state, and local levels.
• Ability to interpret complex federal, state, and local regulations and guidelines; toaddress the public and professional groups; analyze administrative,…