CASA Program Coordinator

Description

Do you love helping people? Would you love to help people and their pets?

Join the Santa Fe Animal Shelter's Animal Resource Center coordinating our CASA Program. CASA stands for Community Assistance for Santa Fe's Animals. We believe that pets belong happy, healthy, and k with our resource center to help us help families and pets stay together.

Coordinate Santa Fe Animal Shelter & Humane Society’s diversion and intervention program (CASA Program) helping to keep Santa Fe’s animals happy, healthy, and s position is part of the SFAS Animal Resources Center and the candidate for this position will also be filling in at the ARC desk as needed.

• Coordinate Santa Fe Animal Shelter & Humane Society’s CASA Program. (Community Assistance for Santa Fe’s Animals)
• Work with ARC Specialists on case management to track and document an individual customer’s animal welfare needs via email, text, phone call, and in-person appointments and refer to the appropriate internal departments and outside resources, as needed.
• Coordinate CASA services that proactively identify and support underserved and under-resourced individuals and communities, including, but not limited to: victims of abuse, SHAP (Street Homeless Animals Project) for people experiencing homelessness, and the elderly in an effort to help them with pet ownership and to keep animals in homes. Services include, but are not limited to: food bank and supply distribution, free spay/neuter, vaccines, microchips, , subsidized veterinary care, and other fee-waived services.
• In collaboration with the ARC Manager, the ARC team, City Animal Services, and County Animal Control ensure implementation of diversion and intervention program and appropriate delivery of CASA services.
• Maintain and improve the CASA statistics database spreadsheets.
  Create and manage documentation, statistics, and reports of individual cases and programmatic outcomes. The ideal candidate will be experienced with spreadsheet programs such as Google Sheets and Excel.
• Responsible for the ongoing cultivation, training and recognition of CASA volunteer team.
• Coordinate and oversee Food Bank distribution events; veterinary voucher;
  Home to Home Adoptions; and temporary, emergency boarding services.
• Identify, develop and maintain partnerships with human service organizations to promote the SFAS diversion and intervention program.
• Coordinate with the Development Director to apply for, manage, and report on grants for the CASA program.
• Work with and adhere to a prescribed budget.
• Assist with the creation of relevant manuals, PowerPoint presentations, collateral, and trainings.
• Attend and host outreach and engagement events in the community.
• Learn the customer service practices of the Animal Welfare Associate positions at the front desk and be able to fill in as needed
• Participate as needed in special department projects.
• Work as a team member with other departmental managers and staff.
• Maintain CASA Program supplies, equipment and storage areas clean and organized.
• Working with the SFAS PR team ensuring to maintain the information on SFAS website, FB and other social media platforms regarding cremation services is current and an accurate reflection of services provided.
• Practice self-care and boundary-setting.
• Uphold Santa Fe Animal Shelter’s mission and contribute to building a culture of philanthropy.
• Maintain compliance with all company policies, procedures, workplace safety policies, compliances and regulations.
• Adhere to company uniform and professional standards at all times.
• Ensure a safe working environment and actively participate in SFAS safety programs.
• Perform other duties as assigned.