Restaurant Server

About Hook It Up Fish & Chips

Hook It Up Fish & Chips brings a fresh take on a classic favorite to the heart of Santa Fe. Located just steps from the historic Santa Fe Plaza, Hook It Up serves up crispy fried fish, succulent shrimp, golden chicken and perfectly paired chips in a casual, energetic setting.

Our team works together to create a welcoming experience where quality, consistency and good hospitality come first. If you enjoy a fast-paced environment, being part of a hardworking team and helping create something exciting, we’d love to have you join us.

At Hook It Up, our Servers are at the center of the guest experience. This is a hands-on role where you’ll welcome guests, take and serve orders and help keep the dining area clean and ready for the next guest.

You’ll be part of a close-knit team in a casual, fast-paced environment where everyone works together to keep service moving and make sure guests leave happy.

• Welcome guests and provide friendly, attentive service throughout their experience
• Take accurate food and beverage orders and enter them into the point-of-sale system
• Serve food and beverages promptly while ensuring order accuracy and presentation
• Answer menu questions and make recommendations based on guest preferences
• Check in with guests throughout their meal and respond quickly to additional requests
  
  Process guest payments accurately and follow established cash-handling procedures
• Clear used baskets, trays, dishes and other service items from tables as guests finish
• Wipe, sanitize and reset tables to keep the dining area clean and ready for incoming guests
• Maintain cleanliness and organization throughout guest-facing and service areas
• Communicate with the kitchen and other team members to support smooth, efficient service
• Follow all food safety, sanitation and responsible alcohol service requirements
• Assist teammates and support overall restaurant operations during busy service periods
• Perform additional duties and responsibilities as assigned by your direct supervisor, Executive Chef/Owner

• Friendly, approachable and comfortable interacting with guests
• Ability to provide efficient service while maintaining attention to detail
• Comfortable taking ownership of tables from initial greeting through clearing and reset
• Ability to accurately handle guest orders, payments and point-of-sale transactions
• Ability to stand and move throughout the restaurant for extended periods
• Availability to work evenings, weekends and holidays as needed
• New Mexico Food Handler Certification or ability to obtain within the required timeframe
• New Mexico Alcohol Server Permit required when serving alcoholic beverages
• Previous restaurant or serving experience preferred