Security Officer

Overview

Under the direction of the Supervisor, the Security Officer is responsible for providing security and protection for assets, persons, buildings and/or property, within the Casino by enforcing the rules and regulations along with the policies and procedures and providing excellent customer service utilizing the Tesuque Proud Guest Service Standards.

Note:

Native American preference will be given.

• Provide a secured environment for guests, employees, administration and the general public
• Provide a pleasant experience for guests utilizing the Tesuque Proud Guest Service Standards.
• Protect records, assets, merchandise and equipment of the Casino
• Participate in daily security operations by being alert and observant at all times
• Patrol the Casino on a regular basis either by foot or mobile patrol
• Exercise proper currency and escort procedures
• Prepare routine incident reports on employees, guests or other related incidents
• Maintain confidentiality and professionalism
• Take control of or provide support with emergency situations
• Meet the public tactfully and courteously by answering questions in person and over the telephone
• Attain and retain working knowledge of Casino’s Internal Controls, Security’s Policies and Procedures, Gaming and interdepartmental policies and procedures
• Promote the highest degree of quality customer service, both internally and externally
• Other duties as assigned.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.