ATM Service Apprentice - Santa Fe, NM

Career Opportunities with Cook Solutions Group Inc

Careers At Cook Solutions Group Inc

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Cook Solutions Group is hiring a Full-Time ATM Service Apprentice to launch your career in the technology and banking service industry. If you're a hands-on problem-solver with great communication skills, a customer-first mindset, and an eagerness to learn, we want to hear from you!

You’ll ride alongside an experienced ATM Technician as you learn how to maintain and troubleshoot ATM equipment, with the goal of advancing to a full ATM Service Technician role. We provide the tools, the training, and the mentorship and you bring the attitude and commitment.

Santa Fe, NM

$20–$24/hour, depending on experience

Full-time

• Learn and perform 1st-line maintenance on ATMs and retail banking devices
• Troubleshoot hardware/software issues: clear jams, replace small parts (belts, bulbs, filters)
• Maintain professional and timely communication with customers and team
• Keep accurate service records and elevate issues as needed
• Assist technicians with preventative maintenance
• Learn to work safely around sensitive equipment, including ATMs that may contain cash

• High School diploma or GED
• 1–3 years of related experience (technical, mechanical, or customer service preferred)
• A strong customer service mindset and willingness to learn
• Clean driving record and valid driver’s license
• Able to lift to 50 lbs. regularly and up to 100 lbs. occasionally
• Comfortable working on your feet, occasionally kneeling or crawling in tight spaces

• Award-Winning Culture – We’re proud to be named a Top 100 Company to Work For
• Hands-On Career Growth – Full training and a clear path to become a full ATM Technician
• Team Atmosphere – Work with people who live our “We Make It Happen!” mindset
• Competitive Pay & Benefits – Strong hourly rate with room for growth

Apply now and learn how you can Make It Happen with Cook Solutions Group.

Cook Solutions Group (CSG) provides our employees with the most comprehensive benefits program to enhance their quality of life. CSG employees enjoy competitive salaries; CSG pays 90 % of the PPO insurance premium for the employee; 100 % for a high deductible plan, and 50 % for the dependents. Both plans have reasonable deductible levels and co‑pay amounts; a 401(k) retirement match; paid time off (PTO);

eight paid holidays per year; 16 hours of paid time off a year for volunteer time through the Cook Career Builders program; technician benefits that include commute time, company vehicle and gas card, quarterly bonus program, tuition reimbursement and much more!

We know our employees are what make our business succeed. That’s why we’ve cultivated a casual, upbeat environment that enhances productivity, satisfaction, and retention. We strive to provide the best, most equitable and cost‑effective benefits for employees. New employees become eligible for benefits on the first of the month following the 60‑day waiting period who work a minimum of 30 hours per week.

Our employees are encouraged to take advantage of flexible scheduling, maintain a healthy work‑life balance, and volunteer in their communities through our Cook Community Builders program.

Cook Solutions Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis [“protected class”] including, but not limited to race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or related medical conditions; age; disability; citizenship status; uniform service member status; or any other protected class under federal, state, or local law.