Lead Exhibition Technical Engineer

Reporting to the Exhibition Manager,
*** The
* ** works in a unique immersive arts exhibition managing areas of lighting, sound, video, projections, networking, show power, control, automation, interactive game mechanics, computer art installations, and animatronics. This role is responsible for repairs and preventive maintenance of exhibit technology, along with design and development of enhancements to ensure a robust and consistent guest experience within the exhibition. The Exhibition Technology team is tasked with operating and maintaining the exhibition daily, supporting special events, media events and contributing to new exhibit installations.
*** Lead Exhibition Technical Engineer**
* * Provide leadership for the team in best practices, standard operating procedures, safety related work practices as well as build and create the documentation of custom interactive artwork, objects and installations that seam together sensors, micro-controllers, computers, lights, sound, video, and various electromechanical elements that are part of the exhibition.
* This role is charged with coordinating maintenance staff to repair and maintain all show systems at the highest standard of quality and ensuring that documentation for maintenance and inspections are recorded using the Corporate CMMS.
* This individual will carry out installations, repairs, and upgrades on technical show equipment and systems, adhering to electrical codes, regulations, and standards.
* Manage parts inventory and software backups.
* Respond to and resolve any immediately solvable technical problems.
* Responsible for the implementation of the expanding goals of the exhibition, including engaging with the design, creative development, programming, systems engineering, mechanical integration, fabrication, and production of new interactive exhibit elements.
* Assist in training staff on new systems and end user tools.
* Review and document bug reports and tech failure.
* Working collaboratively with all Meow Wolf Staff within the exhibition and sister exhibitions to support team building, knowledge transfer and problem solving techniques.
* Work independently and in partnership with other exhibit teams to keep the exhibition clean, safe and functional.
* Update new media content and programming to exhibit devices and controllers as needed.
* Install, replace, connect, configure, and test any electronic devices, parts, tech equipment, computers, etc. as needed.
* Work with the Facility Maintenance team to solve any AC power problems, or upgrades.
* Observe guest interactions with the exhibition to conceptualize enhancements for the guest experience.
* Design and implementation of guest experience enhancements.
* Document all exhibit as-builts, upgrades and changes.
* Responsible for maintaining processes, procedures and best practices as related to hourly teams, including scheduling, documentation, employee relations, training, coaching and development.
* Foster a team environment focused on collaborative work in the pursuit of meeting exhibition needs within a motivated and engaged team dynamic
* Other duties as assigned.
* 3 to 5 years of professional experience in relevant industries, ideally working in Emerging New Media Technologies,
* The ideal candidate should be proficient in redesigning or the rebuilding of systems.
* Candidates should consider themselves an expert with the Q-SYS ecosystem.
* Entertainment Technology, Software Development, Electrical Engineering, or Professional Audiovisual trades.
* Great leadership and communication skills and excellent team building skills.
* You are an extremely organised project manager and process based thinker with a vision for creating robust and consistent systems.
* You will have expertise in areas of electrical systems, data distribution, electronics, micro-controllers, lighting, audio, video, coding and how they work together.
* The ideal candidate for this position holds a minimum of an Associate degree, is a graduate of a Technical Institute,
* Holds relevant Industry Certifications or has equivalent job experience.
* Is competent and proficient in one or more of the following specialties:  + Networked Audio Protocols such as Dante  + Architectural Lighting Systems - Paradigm & Mosaic/Pharos  + Touch Designer, Max/MSP, other Visual Programming Environments  + Processing, Arduino IDE, C++, Python, other Creative Programming Environments  + Creative Technology and Physical Computing  + Network Engineering Principles  + A basic understanding of cloud based architectures, websockets and API integrations  + Knowledge of Mosaic control consoles and programming
* Reading and comprehending other people’s code; documentation and ability to adjust code.
* Basic knowledge of Git Hub and version controlled project management.
* Has strong communication skills and ability to collaborate.
* Has strong ability to self-manage and work collaboratively.
* Has strong organizational and documentation capabilities.
* Is highly detail…