Receptionist, Customer Service​/HelpDesk

4 days ago Be among the first 25 applicants

This range is provided by Toyota Of Santa Maria. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$17.00/hr - $19.00/hr

The Receptionist is responsible to greet visitors and customers at the dealership and direct them to the right department. Our ideal candidate will value and represent our core values:
Accountability, Sense of Urgency, Integrity, Earn and Deserve, Energy and Enthusiasm, Servant Mindset, and Teamwork.

• Greet all customers entering the showroom. Acknowledge and smile at any customer within 10 feet of you as you walk around the dealership.
• Ensure to follow the morning checklist to open and get the day started.
• Answer phone calls in a polite, professional tone and transfer call to the correct employee. If the employee is not available, take a detailed message with convenient time and number for return call.
• Stock in new cars and assign stock numbers from Dealer Daily. Prepare NC jacket, stock tag and addendums.
• When units are received, ensure to tag the keys, prepare owner manual packet, take keys to Service, and file the manual.
• Purchase new units into our accounting system.
• Walk the showroom every 60 minutes to push in chairs, pick up trash, check the coffee area and refill as necessary. When the showroom is busier, more trips to the coffee area may be needed.
• Prepare reports, correspondence, and memos.
• Communicate with management whenever a concern or situation arises.

• Must have basic math skills.
• Must be organized and detail oriented.
• Must be a team player with a strong sense of commitment to the customer and team members.
• Must be available to work weekends.
• Positive attitude and high energy with willingness to go above and beyond.

Entry level

Full-time

Administrative

Motor Vehicle Manufacturing

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