Temp Medical Assistant; Behavioral Health

Job Title: Medical Assistant

Department: Medical

Reports To: Health Center Manager/Clinic Services Supervisor

FLSA Status: Non-Exempt

Salary Range:

• Medical Assistant I: $22.50 - $24.81 per hour
• Medical Assistant II (Certified or Registered): $24.00 $ 26.46 per hour
• Medical Assistant for San Luis Obispo or Cambria: $25.00 - $27.56 per hour

Under the supervision of the Health Center Manager (HCM) and Clinic Services Supervisor (CSS), the Medical Assistant (MA) plays a key role in delivering efficient, high‑quality care to patients at Community Health Centers of the Central Coast (CHCCC). The MA performs non‑professional clinical duties, operates medical and laboratory equipment, and assists with patient care, including physically demanding tasks. Additionally, the MA supports the team with clerical duties and helping maintain effective workflow and operations.

The employee is expected to be professional, punctual, maintain regular attendance, cooperative, motivated, and organized at all times.

• Actively participates in assigned Patient Care Team duties and activities.
• Provides quality customer service using AIDET Standards.
• Administers medications via oral, parenteral, and topical routes as per Provider’s written orders, consulting the nursing drug handbook and provider or RN as needed.
• Performs preliminary intake of vitals and determines need for immunizations, lead screening, preventative exams, and other health maintenance recommendations for specific age groups.
• Performs in‑house CLIA Waived laboratory tests (urinalysis, pregnancy tests, strep, etc.), observes manufacturer instructions, and ensures quality controls are performed each day.
• Assists with referral and tracking for routine visits, ancillary services, and external providers, noting tracking in medical record and the appropriate software program as indicated by CHCCC.
• Greets patients using two patient identifiers, escorts them to examination rooms, assists in monitoring patient waiting areas, and helps minimize wait times.
• Acts to minimize the emotional discomfort associated with an office visit and provides comfort and encouragement for patients with anxiety.
• Maintains clean and safe patient areas, follows safety procedures, and reports unsafe conditions to supervisor.
• Ensures appropriate documentation of immunizations, intake, vitals, medication reconciliation, etc., in electronic medical record.
• May act as an interpreter, using proper and formal grammar, when necessary between the patient and provider.
• Cleans and disinfects instruments and prepares for sterilization by placing instruments in the appropriate solution as per manufacturer and CHC guidelines.
• Answers telephones to take messages, completes all tasks in the inbox, assists in patient needs, and ensures all messages are answered at the end of each day.
• Attends meetings and trainings as required by the supervisor.
• Works with high volume of patients, internal/external customers, and handles frequent changes, delays, or unexpected events.
• Demonstrates adherence to all safety policies and procedures, including infection control rules and regulations.
• Demonstrates knowledge and skills necessary to provide care appropriate to the age of patients served (infants, pediatrics, adolescents, adults, geriatrics).
• Demonstrates knowledge of domestic violence, child and dependent abuse protocols.
• Demonstrates cultural sensitivity and competence with patients.
• Maintains and adheres to HIPAA, employee confidentiality, and privileged communications (patient, employee, and corporation).
• Promotes the principle of health care integration and the Patient Centered Medical Home.

This job has no supervisory responsibilities.

• Education and/or
  
  Experience:
  
  High school diploma or GED required. Graduation from an accredited school in Medical Assisting or certification/registration (CMA/RMA) through a California Medical Board‑approved organization. If CMA/RMA not held at hire, must pass the test within one year. Minimum one year of recent medical assisting work experience is preferred, with experience in EKG, vital signs, venipuncture, and injections preferred.
• Lang…