Patient Registration Rep

Job Summary

Patient Registration Representative is responsible for ensuring a positive patient experience throughout the registration process and for securing appropriate reimbursement for services rendered.

• Appropriate patient identification
• Collecting accurate patient demographic data
• Obtaining insurance information and verifying eligibility and benefits
• Determining and collecting patient financial liability
• Referring patients to the Patient Registration Specialist for financial counseling and/or clearance as needed

• Minimum one (1) year of experience in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, or other revenue cycle related roles
• Applicable education and/or training can be used to balance a lack of experience
• High school diploma, GED, or equivalent

• Two (2) years of experience in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, or other revenue cycle related roles
• Knowledge of charity care programs as well as the various government and non-government programs

• Thorough understanding of insurance policies and procedures
• Working knowledge of medical terminology
• Able to perform basic mathematics for payment calculation
• Experience in requesting and processing financial payments
• Intermediate to advanced computer skills

Marian Regional Medical Center, a 191‑bed facility located in Santa Maria, California, is recognized as one of the Top 250 Hospitals in the Nation by Health grades and was awarded Best Maternity Care by Newsweek. Marian Regional Medical Center is a part of Dignity Health’s Southwest Division and is a member of Common Spirit Health. Marian offers Santa Maria Valley residents access to advanced technologies, an expanded Emergency Department, Critical Care Unit, neonatal intensive care unit, and an array of women’s services.

$24.00 – $29.90 per hour