SVP Technology

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Exempt Employee Full-Time Senior Management Santa Maria, CA, US

3 days ago Requisition

Salary Range: $ To $ Annually

Reporting to the EVP/Chief Operating Officer, the Senior Vice President Technology is a strategic working manager of Information Technology (IT) s role is responsible for defining and executing an enterprise-wide technology vision that accelerates Coast Hills’ growth, deepens member engagement, and maintains exemplary security and regulatory compliance while implementing resource efficiencies. Primary areas of oversight include network and network security, system administration, IT Help Desk, “Core” (currently Jack Henry Symitar EASE), software development, technology change management,

SVP Technology leads all aspects of information technology, cybersecurity, AI/automation, and innovation while ensuring continuous, secure operation of critical systems and will work with others involved in the oversight of the Credit Union’s Information Security Program. This role serves key constituencies of members, employees, external partners/vendors, executive leadership, and volunteers, with significant involvement with auditors and regulatory examiners

The SVP Technology is the primary technology advisor to the President/CEO and Board, delivering strategic roadmaps, risk assessments, and analysis on multi-year technology investments. The position drives technology and cloud modernization, AI-enabled automation, strong infrastructure and cybersecurity to enhance member experience and operational efficiency while maintaining rigorous adherence to FFIEC, NCUA, GLBA, CCPA/CPRA, and emerging regulatory requirements.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The following statements are intended to describe the general nature and level of work being performed by this position. It is not intended to be an exhaustive list of all functions, responsibilities, and skills required of this position. Other duties may be assigned to meet business needs.

Serve as the strategic technology leader and member of the senior executive team; develop and maintain a rolling 3–5-year technology roadmap that supports growth, efficiency, and market competitiveness.

Oversees all technology-related audits, partners with external audit firms, and ensures full compliance with NCUA, FFIEC, and other regulatory requirements. Facilitates NCUA Information Security/Technology examinations, IT primary contact and lead in the annual information security audit and periodic testing, drives timely resolution of all audit and examination findings, and proactively aligns people, processes, and technology with industry best practices and regulatory expectations.

Directly or through subordinates, plans, directs, organizes, and controls existing technology, technology deployments, requirements, vendor integrations, member technology interactions, security, network communications and access.

Maintains and improves the organization’s internal technology processes as a way of maximizing company productivity and making complex tasks more achievable through automation. Ensures that technological functionality supports the overall strategic vision of the President/CEO and Board.

Key member of the Information Security Committee, Business Continuity Team, Incident Response Team, Project Management Steering Committee, and the senior leadership team. Assigns members of the SVP Technology’s team to participate in committees the Technology department supports.

Develop annual technology budgets, manage capital and OpEx allocation, and deliver clear business case justification for expense requests to executive leadership and, as applicable, to the Board.

Oversee vendor management of IT vendors, including due diligence, contract negotiation, SLA enforcement, vendor consolidation, and continuous risk tiering.

Conduct SOC and security reviews of all Credit Union Critical and High-Risk vendors.

Eva…