Workplace Experience Coordinator - Santa Monica CA

CBRE Workplace Experience Coordinator

SANTA MONICA, CALIFORNIA, UNITED STATES OF AMERICA

Elevate Your Career with CBRE – Join a Fortune 500 Leader!

Our company is sustainability‑focused, with a culture of growth, collaboration and communication.

• Unbeatable Perks:
  Enjoy generous Paid Time Off, Paid Holidays, and 12 weeks of Paid Parental Leave.
• Comprehensive Benefits:
  Access top‑notch Medical, Vision, and Dental insurance, along with Life Insurance, FSA & HSA options, and 401K matching contributions.
• Inspiring Work Environment:
  Experience an innovative workspace that focuses on growth and communication.

Don’t miss out on this opportunity to develop and thrive in your career.

As a CBRE Workplace Experience Coordinator, you’ll deliver a world‑class customer service experience to employees and guests of a designated building. This role is part of the Workplace Experience function, responsible for providing world‑class customer service to clients and visitors.

• First point of contact for all those entering the facility; greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.
• Answer the telephone in a professional manner. Create presentations and speak to various‑sized groups.
• Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
• Manage janitorial or maintenance work orders as needed; coordinate and execute workplace services including mail, office supply services and onboarding.
• Acknowledge inquiries or complaints from employees, guests, and co‑workers, providing solutions in a professional customer‑service driven manner.
• Organize and manage on‑site events, including securing event space, set‑up and tear‑down of the room, and delivery of supplies.
• Follow property‑specific security and emergency procedures; notify appropriate parties to ensure the safety of all individuals in the building.
• Coordinate with vendors who supply services or goods to the workplace.
• Explain detailed and/or complicated information within the team; follow specific directions as given by the manager.
• Impact through clearly defined duties; use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.

• High School Diploma or GED with up to 2 years of job‑related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products—Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training and experience. The minimum salary for the Workplace Experience Coordinator position is $25 per hour and the maximum salary is $31.25 per hour. The compensation that is offered depends on the candidate’s skills, qualifications and experience.

CBRE has a long‑standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief or any other basis protected by applicable law.

CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recr or by telephone at  (U.S.) and  (Canada).

Host is a service line of CBRE, the world’s largest commercial real‑estate organization. Our mission is to increase individual well‑being, personal productivity and organizational effectiveness through people‑led, technology‑enabled services. Put simply: our goal is to help people work smarter and delight in doing it.

Our experience‑offering connects employees to their environments via technology, amenities, and communities that matter the most. Host’s scalable product suite includes concierge‑quality services provided by talented CBRE “hosts”; world‑class customer‑service training and certification; and a powerful, enterprise‑grade technology platform.

The platform, which can be tailored to specific client requirements, features a robust mobile experience that allows users to navigate the workplace, schedule meetings with colleagues, reserve work spaces, use food and beverage services, and access building and concierge services.