Student Services Assistant; Provisional; Financial Aid

Santa Monica College is looking for temporary Student Services Assistants to work in the Financial Aid Office for the 2026-27 fiscal year. These positions are scheduled to work 3 days/24 hours per week on the Santa Monica College main campus. These positions will provide front counter support to students and families with financial aid questions, assist students with completing financial aid applications, and perform other clerical or technical tasks to support the Financial Aid Office.

This recruitment will be used to create a temporary pool to work "as needed" assignments that are limited to 90 working days per fiscal year. This recruitment may close once a sufficient number of qualified applications have been received to fill these temporary assignments.

Please note that all candidates must have authorization to work in the United States; the District does not have the ability to provide sponsorship.

"The Santa Monica Community College District is committed to the principles of equal employment opportunity. All qualified applicants for employment, as well as District employees, shall have full and equal access to employment opportunity. No person shall be subjected to unlawful discrimination in any program or activity of the District. The District's Board Policy 3120 (Equal Employment Opportunity and Nondiscrimination in Employment) may be accessed at: (Use the "Apply for this Job" box below)."

• Provide front counter support to students and families with financial aid questions, assist students with completing financial aid applications, and perform other clerical or technical tasks to support the Financial Aid Office.
• Plan, schedule and perform a range of moderately difficult clerical and technical duties in support of an assigned student services department or program.
• Provide assistance and information to students, parents, the campus community and other institutions regarding the assigned department’s policies and procedures.
• Provide guidance to students regarding program eligibility requirements and/or their current status within the program; engage with students to clarify processes, answer questions and help students navigate their options.
• Receive and review incoming documents for completeness, accuracy and signature; inform students of the required documents needed to complete their file; verify the authenticity of documents submitted prior to updating official records, enter documents received.
• Interview students to evaluate and assess student services needs; provide immediate assistance when student needs align with services of the assigned program.
• Identify relevant resources and connect students with appropriate personnel and departments; facilitate referrals, provide guidance and ensure students receive assistance.
• Maintain and update student services applications, databases, and confidential student records to ensure accuracy and compliance with privacy standards.
• Prepare, edit and proofread a variety of materials such as correspondence, forms, and requisitions.
• Maintain and organize accurate records and files, ensuring all documentation is up-to-date and easily accessible; regularly review files to identify and purge outdated files while ensuring compliance with institutional policies needed for reporting and operational purposes.
• Assist in planning and coordinating student services program special events and create promotional materials to enhance student engagement.
• Assist in training Student Services Clerks and/or Student Workers.
• Perform other related duties as requested or assigned.

• Review and evaluate student enrollment application packages, residency, records, and transcripts, verifying level, content, unit value, and grading system of coursework from…