Enterprise Account CSM: Ops & Cross-Functional Leader
Listed on 2026-10-10
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management -
Business
Customer Success Management, Client Relationship Management
Amazon Freight is seeking a Customer Success Manager to join the Enterprise Account Management team. You will be the primary operational partner for Amazon Freight's largest enterprise shippers, owning the customer relationship and coordinating cross-functional teams to drive resolution.
You will lead quarterly business reviews, present recovery plans during performance issues, and communicate progress with timelines and measurable targets.
The following opening is for a Enterprise Account CSM:
Ops & Cross-Functional Leader with Amazon.
Learn more about the Enterprise Account CSM:
Ops & Cross-Functional Leader role in the description above.
We appreciate your interest in this position.
Join Amazon and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Enterprise Account CSM:
Ops & Cross-Functional Leader role at Amazon, based in Santa Monica, CA, United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).