Membership Associate

Membership Assistant The Recording Club
· Los Angeles, CA
· On-site
· Part-time

• Give tours and follow up with every prospect until they decide
• Get every new member's first session on the calendar before the signup call ends
• Run the new-member touches at day 3, 10, 30 and 60, and a monthly call list for anyone who has gone quiet
• Manage the booking calendar: session changes, engineer scheduling, deposits, our 24-hour cancellation policy
• Handle credits, top-ups and failed-card follow-ups, and log every member conversation in the CRM the same day
• Answer member email and texts the same day in a warm, direct voice
• Make member introductions each week from our intro list

• Send our outreach, one lead at a time, from our outreach console and log every reply
• Run our Instagram DM lanes on a weekly schedule and track who answered
• Upload and clean prospect lists into the CRM, tag them, and pick the right campaign
• Write and schedule member emails, the welcome sequence and Whats App copy for club programs
• Post sessions, club nights and member wins to Instagram and Linked In
• Report the weekly numbers: tours, joins, replies, RSVPs

• Run our club nights and member events start to finish: run of show, vendors, chef, visiting artists
• Send invites in rounds, manage the RSVP list and waitlist, check people in at the door
• Promote every event so it fills, then follow up with everyone who came
• Keep partner and sponsor contacts warm between events and prepare the collateral they need
• Support our annual gala: invites, sponsor follow-up, day-of logistics

• Report app bugs to our dev team, re-test fixes, and close the loop
• Brief our studio assistants on time-boxed tasks with a clear "done looks like"

• 1 to 3 years in hospitality, events, a studio, a club or a membership business
• Has run at least one event or outreach campaign end to end and can say what they would change
• Writes clearly and fast. This job sends a lot of short messages
• Calm with a full calendar and a studio full of musicians
• Comfortable with a booking system, a CRM, email tools, Instagram, Canva or similar, Google Workspace
• Music background is a plus, not a requirement
• On-site in Los Angeles, with evenings for events

• Part Time
• Start: 10/25/2026