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AI-Driven Customer Success Ops Specialist

Job in Santa Monica, Los Angeles County, California, 90403, USA
Listing for: SimplePractice, LLC
Full Time position
Listed on 2026-10-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 74000 - 85000 USD Yearly USD 74000.00 85000.00 YEAR
Job Description & How to Apply Below

Simple Practice, LLC is seeking a Customer Success Operations Specialist to scale AI-powered CS workflows. You will champion AI initiatives, train AI models, and partner with Enablement and Product teams to optimize tools and processes.

This role emphasizes operational excellence, data-driven decision making, and improving customer experience. You will work across Zendesk, scheduling, and workforce management tools, with a focus on automation and self-service to drive efficiency and growth for

This is a great role to take on the AI-Driven Customer Success Ops Specialist role at Simple Practice, LLC.

We would love to welcome a new AI-Driven Customer Success Ops Specialist to our organisation in Santa Monica, CA, United States.

For the AI-Driven Customer Success Ops Specialist position at Simple Practice, LLC, we are reviewing applications now.

Step into the AI-Driven Customer Success Ops Specialist role at Simple Practice, LLC in Santa Monica, CA, United States and grow with us.

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