Part-Time Universal Banker Santa Monica Montana Branch

Join to apply for the Part-Time Universal Banker (20 Hours), Santa Monica Montana Branch role at Citi

The Universal Banker is an entry‑level position responsible for assisting in the execution of sales, product or service activities in coordination with the customer service team. The overall objective of this role is to foster relations with customers to build loyalty and to help increase sales to individual consumer clients.

• Assist in basic account opening for existing customers.
• Provide service delivery to internal and external customers to resolve account service issues.
• Execute financial transactions in accordance with bank policies and procedures.
• Refer opportunities to segment partners where appropriate.
• Create sales opportunities from service transactions and resolve customer complaints/issues promptly and effectively.
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients, and assets, driving compliance with applicable laws, rules and regulations, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency.

• 1‑3 years of relevant experience.
• Previous retail banking or similar experience required.
• Consistently demonstrates clear and concise written and verbal communication skills.

• High school diploma or equivalent.

The salary range provided in this posting is based on a 40‑hour work week.

Primary

Location:

Santa Monica, California, United States

Full‑time salary range: $47,510.00 – $61,990.00 (prorated for part‑time hires).

The hourly rate corresponding to the annual range is: $22.84 – $29.80.

In addition to salary, Citi offers discretionary and formulaic incentive and retention awards. Employee benefits include medical, dental & vision coverage; 401(k); life, accident, and disability insurance; wellness programs; paid time off packages, including vacation, sick leave, and paid holidays. For additional information regarding Citi employee benefits, please visit  Available offerings may vary by jurisdiction, job level, and date of hire.

Dec 30, 2025

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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