Associate Manager, Channels Operations

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Santa Monica, CA, US, 90404

The Associate Manager, Channels Operations (Diginet, FAST, SVOD) oversees the daily execution, accuracy, and reliability of programming and content operations across both digital broadcast and streaming environments. This role ensures all schedules, media assets, and metadata are delivered flawlessly to internal systems and external partners, supporting seamless on-air and in-platform performance.

The Associate Manager is responsible for maintaining operational excellence across multiple workflows — from playout scheduling and ad integration to cue point management, metadata delivery, and affiliate content distribution. Working closely with cross-functional teams, this position bridges creative programming strategy with precise technical execution to ensure every channel delivers a consistent, compliant, and high-quality viewer experience.

• Ensure daily program schedules are accurately entered into playout and scheduling systems.
• Deliver finalized schedules to the Trafficking team and confirm all ad media is properly ingested.
• Verify ad schedules and programming grids merge correctly to ensure seamless on-air playback.
• Distribute XML schedules to all EPG vendors in a timely and accurate manner.
• Manage delivery and availability of Affiliate Bonus titles, ensuring content readiness and deadlines are met.
• Troubleshoot scheduling or playout issues and communicate updates across internal teams.
• Support Single IP channel publishing and day-to-day maintenance of FAST channels.
• Assist in new channel launch processes, including asset requests, metadata submission, and required documentation.
• Identify, time, and insert cue points for ad breaks to optimize monetization and viewer experience.
• Gather, organize, and upload program artwork and related assets to partner platforms.
• Collaborate with the Director of Operations on metadata collection, validation, and delivery to ensure platform compliance.
• Partner with cross-functional teams to maintain smooth operations and consistent channel presentation.
• Work with internal teams on the curation of SVOD add on channels across a variety of platforms.
• Assist with the onboarding of new platforms carrying Lionsgate add-on channels.
• Ensure content parity across channels and platforms.

• 3+ years of experience in television or digital channel operations, scheduling, or playout management.
• Deep understanding of playout systems, traffic workflows, and EPG (Electronic Program Guide) delivery processes.
• Experience managing FAST and/or SVOD channel operations, including asset preparation, metadata validation, and cue point insertion.
• Strong technical aptitude with the ability to troubleshoot and resolve scheduling or playout issues quickly and effectively.
• Excellent organizational skills and attention to detail, with the ability to manage multiple deadlines in a fast-paced environment.
• Proven collaborator who communicates effectively across cross-functional teams including Programming, Partner Relations, and Engineering.
• Knowledge of ad trafficking workflows and digital distribution requirements is highly preferred.
• A proactive problem solver with a commitment to operational accuracy, efficiency, and continuous process improvement.

• Prior experience with Amagi
• Knowledge of Standards & Practices (S&P) implementation
• Experience with avail creation for third party platforms
• Ability to optimize and update workflows based on the needs of the business
• Understanding of current Connected TV (CTV) media landscape – including AVOD, SVOD, and FAST channel offerings
• Passion for TV and film