Bellman & Valet

Bring Your Passion for Hospitality to the Coast Step into a role that defines the guest experience at Oceana Santa Monica, the #1 Hotel in Los Angeles, as voted by Travel + Leisure. Following a $35-million transformation, our intimate, all-suite, oceanfront hotel continues to set the standard for refined luxury and personalized service.

At Hotel Oceana Santa Monica, we believe exceptional service begins the moment a guest arrives. We’re looking for a dynamic, service-driven Bellman & Valet to join our front-of-house team and help deliver an elevated, seamless luxury experience from arrival through departure.

About the Role As a Bellman & Valet, you create the first and last impression for our guests. You will provide personalized service, ensure smooth arrival and departure experiences, and uphold the highest standards of luxury hospitality.

This role is ideal for someone who is energetic, attentive, and takes pride in delivering thoughtful, detail-oriented service.

What You’ll DoGreet guests warmly upon arrival and provide a welcoming first impression

Assist with luggage handling, storage, and delivery to guest rooms

Escort guests to their rooms and provide a brief orientation of amenities and services

Safely park and retrieve guest vehicles (manual and automatic transmission)
Maintain accurate valet records and ensure secure handling of vehicle keys Provide recommendations on local attractions, dining, and transportation options

Coordinate transportation requests, including taxis and rideshare services

Maintain cleanliness and organization of the entrance, lobby, and valet areas

Support front office and other departments to ensure seamless guest experiences

Handle all guest belongings with care, professionalism, and attention to detail

What You Bring Previous hospitality, valet, or customer service experience preferred

Valid driver’s license with a clean driving record

Ability to safely operate guest vehicles

Strong communication and interpersonal skills

Professional demeanor with a guest-first mindset

Knowledge of the Santa Monica / Los Angeles area preferred

Ability to work efficiently in a fast-paced environment

Strong reliability and attention to detail

Schedule & Expectations Flexible schedule based on operational needs, including mornings, evenings, weekends, and holidays

Ability to stand and walk for extended periods

Ability to lift and carry up to 50 lbs Ability to work indoors and outdoors in varying weather conditions

Must maintain professional appearance in accordance with hotel grooming standards

Benefits & Perks Competitive medical, dental, and vision benefits

Basic life insurance
401(k) with auto-enrollment after 60 days

Paid time off, including vacation, sick leave and holidays
* Why Oceana Hotel Oceana Santa Monica offers a boutique environment where quality is prioritized over quantity, and every detail matters. Our team is committed to delivering thoughtful, personalized service that exceeds expectations. If you take pride in creating beautiful, welcoming spaces and delivering luxury hospitality at the highest level, we invite you to apply.

Apply Today Submit your application and watch your phone and email for next steps in our hiring process.
* New employees accrue 40 hours of vacation in the first year and earn 80 hours of paid sick leave per year. Eligible employees also receive holiday pay (if working) or paid holidays (if scheduled off) for six holidays each year.

Evergreen Posting Notice This is an evergreen job posting intended to build a pipeline of qualified candidates for current and future opportunities. We may not have an immediate opening at the time of your application, but we review all submissions on an ongoing basis and will reach out if your background aligns with an…