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Luxury Front Desk Agent – Guest Experience Champion

Job in Santa Monica, Los Angeles County, California, 90403, USA
Listing for: IHG Hotels & Resorts
Full Time position
Listed on 2026-10-07
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 39000 - 48000 USD Yearly USD 39000.00 48000.00 YEAR
Job Description & How to Apply Below

Regent Santa Monica Beach is seeking a Front Desk Agent to be the ambassador of luxury, delivering a seamless arrival and departure experience. This role requires elegance, efficiency, and exceptional guest service, with two overnight shifts expected.

You will greet guests, pre-register arrivals, manage the Opera system, handle cash and billing accurately, answer inquiries by phone or email, and coordinate with departments to ensure a flawless stay.

This role is for the Luxury Front Desk Agent – Guest Experience Champion role at IHG Hotels & Resorts.

Learn more about the Luxury Front Desk Agent – Guest Experience Champion role in the description above.

We appreciate your interest in this position.

Join IHG Hotels & Resorts and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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