Sr. Solutions Engineer

Sr. Solutions Engineer – IBM

Join IBM’s Software team, transforming customer challenges into industry‑leading solutions. This role focuses on Hashi Corp offerings, now part of IBM, to automate and secure multi‑cloud and hybrid environments.

The Solutions Engineering team serves as the primary technical resource and internal advocate for all customers  identify customer challenges, propose solutions, and help customers realize the full value of the Hashi Corp solutions.

• Serve as Trusted Advisor:
  Act as a trusted advisor to aligned accounts and stakeholders throughout the customer lifecycle.
• Exhibit Strong Communication
  
  Skills:
  
  Influence decisions through effective presentations, demos, technical engagements, and workshops.
• Understand the Customer’s Journey:
  Guide customers through a value realization journey aligned to strategic priorities, designing technical and business‑focused solutions.
• Prove Business Value:
  Demonstrate the business value of Hashi Corp solutions in solving customer problems and driving target outcomes.
• Contribute to Customer Success:
  Participate in QBRs, cadence calls, office hours, and advanced roadmap sessions.
• Drive Expansion and Adoption:
  Seek expansion within current product lines and promote adoption of integrated solutions.
• Partner with Cross‑Functional Teams:
  Collaborate with Solutions Architecture, Customer Success, Professional Services, Product Management, and Engineering.
• Provide Authoritative Guidance:
  Offer guidance on Dev Ops concepts, infrastructure architecture, cloud, IT operations, security, and development technologies.
• Maintain Technology Expertise:
  Maintain a deep understanding of the Hashi Corp portfolio, partner ecosystem, and competitive landscape.

This is a base + commission role, offering uncapped earning potential tied to sales results.

Bachelor's Degree

• Experience:
  
  5+ years in a Technical Pre‑Sales or Sales Engineering role, or equivalent.
• Technical Expertise:
  Proficiency in Dev Ops, software engineering, cybersecurity, cloud, microservices, containers, and scheduling platforms.
• Customer Engagement:
  Proven experience implementing software products in large, dynamic enterprise companies.
• Communication
  
  Skills:
  
  Excellent verbal and written communication skills, conveying complex technical concepts.
• Problem‑Solving
  
  Skills:
  
  Demonstrated ability to analyze complex technical problems and develop innovative solutions.
• Collaboration:
  
  Experience working cross‑functionally with Product Management, Engineering, and Customer Success teams.
• Travel:
  Ability to travel up to 25%, with domestic and occasional international travel.

• Knowledge of Hashi Corp tools and experience with the Hashi Corp portfolio.
• Technical
  
  Certifications:
  
  Relevant AWS, Azure, Google Cloud, or Dev Ops certifications.
• Education:
  
  Bachelor’s degree in Computer Science, Engineering, IT, or related field, or equivalent practical experience.

Mid‑Senior level

Full‑time

Engineering and Information Technology

IT Services and IT Consulting

Location:

Santa Monica, CA. Salary range: $ – $.