Practice Innovation Manager

Practice Innovation Manager

Cooley is seeking a Practice Innovation Manager to join the Innovation team.

As a leading technology law firm, Cooley is determined to become a leader in the digital practice of law. The Practice Innovation Manager is an execution-oriented role that will drive the rollout, adoption, and success of practice-facing technologies, ensuring that lawyers not only have the best tools-but actually use them to deliver exceptional client service. Specific responsibilities include, but are not limited to, the following:

• Develop and run a structured, data-driven innovation adoption framework that consistently drives engagement, measurable value, and efficiency across practice groups.
• Plan, manage, and execute innovation pilots, product launches, and go-to-market rollouts, including communications, collateral creation, success metrics, and user feedback loops
• Partner closely with legal tech vendors and internal teams to ensure tools are configured for our lawyers and clients' legal workflows
• Work hand-in-hand with Strategy, Innovation Counsel, and other teams to incubate ideas and scale winning solutions
• Evangelize new products and features through digital resources, short-form video, demos, office hours, and scalable training experiences.
• Communicate with lawyers the relevant practice-facing products available to them, and guide them to the most appropriate solution
• Develop compelling case studies and success stories to articulate ROI and adoption wins, partnering with marketing and communications
• Serve as direct supervisor and mentor to direct reports
• Provide day-to-day supervision of direct reports, ensure compliance with assigned work hours and monitor for compliance with all firm and department policies. Manage staffing coverage, review and process time logs/time off requests
• Support business professionals professional development and continued educational opportunities
• In collaboration with immediate supervisor and CN HR, participate in hiring, performance appraisals, counseling, termination and other employee lifecycle events
• All other duties as assigned or required

• After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications
• Ability to work extended and/or weekend hours, as required
• 5+ years of directly applicable experience (e.g., legal service, product delivery, change management, customer success, adoption strategy execution). Senior candidates considered with 7+ years applicable experience in the field with 2+ years of exempt/management experience in relevant roles. Senior candidates will also have the ability to work more independently, demonstrate escalating ownership and mastery of assigned area.
• Success driving adoption of legal technology or analogous enterprise tools in a complex environment
• Advanced knowledge of the workflows and the core needs of practicing lawyers

• Bachelor's degree
• Advanced degree in related disciplines
• Experience with law firm enterprise and practice-specific technologies, including AI products, contract analysis tools, transaction management products and external research databases
• Supervisory experience

• Strong project execution skills: structured planning, communication, stakeholder alignment, and a bias toward action
• Relentless focus on customer service and delighting users at scale
• Strong interpersonal, leadership and analytical skills
• Excellent spoken and written communication as well as receptive listening skills, with ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences
• Strong prioritization, creative problem-solving, attention to detail and time management skills
• Flexible and agile, ability to reprioritize with changes in the business
• High initiative, accountability, and ownership mindset; thrives in a fast-moving environment

Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices.

EOE.

The expected annual pay range for this position with a full-time schedule is $115,000 - $170,000. Senior level candidates may be considered for this position and would be eligible for a higher salary range based on experience. Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate.

We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 21 days of Paid Time Off ("PTO") and 10 paid holidays each year.

We provide generous parental…