Onsite IT Support Lead: End-User & Desktop
Listed on 2026-10-08
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IT/Tech
IT Support, Desktop Support, HelpDesk/Support, Technical Support
Softthink Solutions Inc. seeks an Onsite Client Services / Desktop Support Lead to oversee end-user support at City locations in Santa Monica. You will coordinate deskside support, troubleshoot hardware/software, and ensure timely issue resolution while aligning with security and procedural guidelines.
The role requires strong customer service, proactive communication, and the ability to work with Level 2 and NOC teams to escalate and document incidents in Service Now.
This role is for the Onsite IT Support Lead:
End-User & Desktop role at Softthink Solutions Inc.
The advertised compensation is 55.000 - 75.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Onsite IT Support Lead:
End-User & Desktop role in the description above.
We appreciate your interest in this position.
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