Human Resources Manager

Interim HR Leader | Helping Mission-Driven Organizations Navigate Transitions & HR Challenges

Purpose: To support the leadership team by recruiting, integrating, and developing qualified staff members. To partner with the leadership team to guide the organization through positive change. To advance the co-op culture through enhanced staff member policies, procedures and programs.

Status: Reports to:
General Manager

Full time salaried exempt

• Be available to all team members working at the co-op.
• Provide prompt, friendly and courteous service in line with cooperative values and code of conduct.
• Respond in a timely manner to suggestions, questions and complaints or refer to appropriate management.
• Serve as mediator in resolving team member conflicts.

• Respond to hiring requests or planned vacancies promptly.
• Recruit qualified applicants using traditional and innovative sources as needed.
• Screen applicants and check references as requested by managers.
• Train managers and ensure they adhere to hiring standards.
• Make recommendations to the leadership team on plans to meet future labor needs.

• Design and coordinate orientations for new team members.
• Assist managers with maintaining and updating on-the-job training materials, as requested.
• Oversee design and implementation of customer service and natural products training for team members.
• With Leadership team, design succession plans and development plans for managers and other team members.
• Research and recommend outside training and development opportunities to the leadership team and non-management team members.
• Create and conduct internal trainings as needed.

• Maintain up-to-date evaluation forms and processes, revising as necessary.
• Track timing of performance reviews and pay reviews for team members, and ensure managers complete and return the necessary paperwork on time.
• Ensure consistency of pay raises by all leadership team members.
• Develop and oversee team member appreciation programs.

• Manage a safety program to minimize workplace accidents and comply with health and safety regulations.
• Conduct monthly inspections to identify any potential hazards in work areas and equipment.
• Provide basic safety training for new team members.
• Investigate any accidents to determine root causes and make recommendations to General Manager for improvements.
• Partner with General Manager to promote a safety culture through team member engagement and recognition of safe work practices.
• Maintain safety records (training, incident reports and inspections).

• Develop and propose equitable, legal, cost-effective personnel policies to the leadership team as needed.
• Monitor application of policies for uniformity and fairness throughout all departments, coaching managers and assisting with documentation as needed.
• Ensure policy and manager compliance with all employment laws.
• Investigate and resolve any complaints of harassment or discrimination.
• Maintain personnel files for team members and ensure confidentiality of files.
• Maintain records on benefits, workers compensation, and unemployment claims.
• Work with managers to ensure job descriptions are maintained and updated.
• Ensure reports and paperwork are completed and submitted in a timely manner for all federal and state compliance requirements.
• Provide personnel data as requested by the GM or other leadership team members.

• Partner with the leadership team to ensure the pay scale is reviewed and updated on an annual basis.
• Explain benefits to team members, assist with enrollment and filing claims.
• Research and make recommendations on new or alternative benefits, as requested by the leadership team.
• Partner with the Finance Director on review and recommendation of insurance policies including health, liability and workers compensation.

• Serve as a member of the senior leadership team for the store, providing support to the GM and other leadership team members in order to meet the organization’s goals.
• Participate in development of operating and capital budgets for store.
• Support store events…