Chief Operating Officer | ShareWell

Share Well is the nonprofit parent platform behind Cayton Children's Museum, Grow/Wild, and a growing network of museum and cultural partnerships. Through shared leadership, finance, operations, marketing, and advancement support, Share Well helps mission-driven organizations strengthen their impact and sustainability.

Cayton Children's Museum, Share Well's flagship and largest operation, is a 21,000-square- foot, play-based museum at Santa Monica Place serving 150,000 children and families each year. Grow/Wild extends that work into nature-based learning. Share Well is now launching an initial twelve-month management and operating partnership with the Museum of Flying in Santa Monica, providing integrated leadership, finance, development, marketing, and operations support for its relaunch.

The Chief Operating Officer leads day-to-day operations across Share Well, with Cayton Children's Museum at the center, and is accountable for staff management, operating performance, all earned revenue streams, and timely financial and operating reporting. Alongside the CEO and Chief Advancement Officer, the COO leads the next chapter of Cayton Children's Museum's LA County-wide growth as well as the expansion of Share Well's shared services umbrella of partner cultural organizations.

The COO leads Share Well's operations, finance, creative, exhibits, and program leadership:

• Senior Business Manager, Administration & Operations: the COO's principal partner and lead direct report; administration, HR, payroll, vendors, insurance, contracts, and Cayton's museum operations team.
• Finance Manager (part-time): monthly close, reconciliations, pledge schedules, and reporting.
• Senior Creative & Exhibits Specialist: brand creative and exhibit design and fabrication.
• Programs Director, Mobile Museum/Outreach:
  Cayton programs and Community Connections Mobile Museum (three-van fleet).
• Program Experience Managers and Children's Theatre Specialist: daily program delivery, facilitation, and theatre programming.
• Grow/Wild Director:
  Grow/Wild programs, sites, and educators.
• Museum Project Manager, Museum of Flying (part-time): on-site partnership work plan.
• Future program and partnership directors: leaders of new Share Well initiatives as they launch.
• Outsourced partners:
  Citrin Cooperman (accounting and bookkeeping), Tri Net (PEO), Edge Solutions (IT), and AUS Security.

The Chief Advancement Officer leads advancement and fundraising events; communications and executive support report to the CEO.

• Cayton Children's Museum: lead the museum's growth in attendance, programs, earned revenue, and community reach, including mobile outreach and future facilities.
• Share Well: expand Share Well's umbrella of partner organizations, building the onboarding, staffing, and shared-services model that lets each new partner thrive.

• Execute a Share Well Annual Operating Plan, anchored in Cayton's operations, with budgets, staffing, service standards, an integrated calendar, entity-specific reporting, and clear measures of success.
• Lead staff and outsourced specialists through clear priorities, coaching, and thoughtful change management; run weekly leadership meetings, documented decisions, and monthly CEO reports.
• Exercise delegated authority for operating, staffing, contracting, and expenditure decisions within approved budgets and policies, escalating material exceptions to the CEO.
• Provide executive-level back-up support and special assignments as requested by the CEO.

• Ensure a safe, welcoming visitor experience at Cayton: floor coverage, capacity, ticketing, guest service, emergency preparedness, incident response, safety training, and business continuity.
• Direct facilities, exhibits, security, risk, insurance, IT, data systems, cybersecurity, and the Community Connections fleet; support lease and future-facility planning.

• Oversee all of Share Well's earned revenue:
  Cayton admissions, memberships, birthday parties, private events and buyouts, camps, and retail;
  Grow/Wild programs; and partner shared- services fees.
• Set earned-revenue goals, pricing, and capacity plans with program leaders and report results monthly. Contributed revenue and fundraising events remain with the Chief Advancement Officer.