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Systems Engineer

Omnichannel IVR Engineer - CXone & Digital Messaging

Job in Santa Monica, Los Angeles County, California, 90403, USA
Listing for: The Walt Disney Company
Full Time position
Listed on 2025-12-30
Job specializations:
  • Manufacturing / Production
    Systems Engineer
Job Description & How to Apply Below
A leading entertainment company is looking for an Omni Channel Engineer in Santa Monica, CA. The role involves managing NICE CXone for omnichannel customer support, designing IVR, and collaborating with various stakeholders. Candidates should have strong experience in telecommunications and customer service journey optimization. Competitive salaries and a wide range of benefits are offered, making this a key opportunity for those passionate about customer experience.
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