Account Manager

Trans Perfect Is More Than Just a Job… Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.

Trans Perfect is the world's largest provider of language services and technology solutions for global business. From offices in over 100 cities on six continents, Trans Perfect offers a full range of services in 170+ languages to clients worldwide. More than 5,000 global organizations employ Trans Perfect's Global Link® technology to simplify management of multilingual content. With an unparalleled commitment to quality and client service, Trans Perfect is fully ISO 9001 and ISO 17100 certified.

Trans Perfect has global headquarters in New York, with regional headquarters in London and Hong Kong. For more information, please visit our website at

The position of the Account Manager is responsible for developing new business relationships and serving as the first level of support to existing clients.

Responsibilities include:

Develop prospective clients through several strategies including internet research, trade show lists, referrals, various professional directories and personal investigation Foster and close new clients through referrals, cold calling, networking, and other means (trade shows, regional organizations, etc.) Responsible for growing new business from existing clients, including working closely with senior leadership to expand current relationships and upsell the Trans Perfect portfolio. Creatively problem solve to improve current new business development strategy Negotiate rates and deadlines with prospective and current clients Educate prospective and existing clients regarding the translation process, including Trans Perfect's rates, justification for turnaround time, and competitors' information Liaise with production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service Understand all industries that Trans Perfect markets to including industry leaders, current events and any other pertinent data Perform other special projects or duties when required.

• Develop prospective clients through several strategies including internet research, trade show lists, referrals, various professional directories and personal investigation
• Foster and close new clients through referrals, cold calling, networking, and other means (trade shows, regional organizations, etc.)
• Responsible for growing new business from existing clients, including working closely with senior leadership to expand current relationships and upsell the Trans Perfect portfolio.
• Creatively problem solve to improve current new business development strategy
• Negotiate rates and deadlines with prospective and current clients
• Educate prospective and existing clients regarding the translation process, including Trans Perfect's rates, justification for turnaround time, and competitors' information
• Liaise with production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product
• Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service
• Understand all industries that Trans Perfect markets to including industry leaders, current events and any other pertinent data
• Perform other special projects or duties when required

• Minimum Bachelor's degree or equivalent
• 3-6 months+ sales experience
• Excellent written and verbal English communication skills
• Exc…