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Patient & Treatment Sales Coordinator

Job in Santa Monica, Los Angeles County, California, 90403, USA
Listing for: Tanya Kormeili, MD, APC
Full Time position
Listed on 2026-10-12
Job specializations:
  • Sales
    Healthcare / Medical Sales
Salary/Wage Range or Industry Benchmark: 60000 - 85000 USD Yearly USD 60000.00 85000.00 YEAR
Job Description & How to Apply Below

Turn Your Sales Talent Into a Career in Healthcare

Do you enjoy talking with people, explaining services, building excitement, and helping someone feel confident enough to move forward? Are you motivated by goals, follow-up, relationship-building, and the satisfaction of turning interest into action?

Derm & Rejuvenation Institute is seeking a personable, motivated, and sales-minded Patient Experience & Treatment Sales Coordinator to join our physician-led practice.

This role is ideal for someone who enjoys consultative sales and wants to build a long-term career in healthcare. Medical experience is not required. We will train the right candidate to understand our services, explain treatment plans, prepare quotes, discuss memberships and service programs, coordinate scheduling, collect payments, and guide patients through the decision-making process.

We are looking for someone who enjoys educating people and selling services in a thoughtful, professional, and ethical way.

The right candidate will be comfortable:
  • Building rapport quickly.
  • Asking questions to understand what matters to the patient.
  • Explaining the value of a treatment or service plan.
  • Presenting pricing with confidence.
  • Recommending appropriate memberships within the physician-approved plan.
  • Asking patients whether they are ready to schedule.
  • Following up consistently.
  • Working toward clear sales and enrollment goals.
  • Learning from coaching and improving over time.
About Derm & Rejuvenation Institute:

Derm & Rejuvenation Institute is a busy, physician-led multispecialty practice providing medical and cosmetic dermatology, ENT care, facial plastic surgery, and nonsurgical aesthetic treatments.

Our patients often come to us with questions, uncertainty, and important decisions to make. We believe they deserve accurate information, thoughtful guidance, and a clear understanding of their options.

Our goal is not to pressure patients. Our goal is to help them understand the treatment plan recommended by their physician, recognize the value of that plan, and feel confident taking the next step.

About the Role:

The Patient Experience & Treatment Sales Coordinator helps patients move from consultation to treatment.

The physician determines which services are medically or cosmetically appropriate. You will then help the patient understand the plan, review the financial investment, explain available service plans or memberships, address nonclinical concerns, and guide the patient toward scheduling.

This role combines:
  • Patient education.
  • Consultative sales.
  • Membership enrollment.
  • Treatment-plan presentation.
  • Scheduling.
  • Payment collection.
  • Lead follow-up.
  • Relationship management.
  • Customer service.
  • Practice growth.

You will not diagnose conditions, make independent clinical recommendations, or promise treatment outcomes.

You will be expected to sell—but to do so with honesty, professionalism, accuracy, and respect for the patient’s decision.

What You Will Be Trained to Do

We will provide structured training in:

  • Medical, surgical, and cosmetic services offered by the practice.
  • Physician-recommended treatment pathways.
  • Ethical consultative sales.
  • Treatment-plan presentation.
  • Membership and service-plan enrollment.
  • Patient communication and relationship-building.
  • Quoting, deposits, payment policies, and financing options.
  • Lead management and patient follow-up.
  • Objection handling and decision support.
  • Procedure scheduling and coordination.
  • Patient privacy and professional boundaries.
  • Scheduling, payment, and patient-management systems.
  • Sales tracking and performance improvement.

You do not need to arrive with medical knowledge. You do need to be eager to learn, willing to practice, and motivated to become excellent at the role.

Key Responsibilities:

Educate Patients and Present Treatment Plans:
  • Guide patients through treatment plans established by their physicians.
  • Explain treatment logistics, preparation, expected downtime, general limitations, pricing, and next steps using practice-approved information.
  • Help patients understand what each service is designed to accomplish.
  • Communicate the value of physician-led care clearly and confidently.
  • Answer nonclinical questions and refer clinical questions to the appropriate team member.
  • Present information in a way that is easy to understand and relevant to the patient’s goals.
  • Help patients feel informed rather than overwhelmed.
Sell Services, Memberships, and Treatment Programs:
  • Present treatment quotes with confidence and accuracy.
  • Explain the value of completing the…
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