Case Manager, Interim​/Family Place

Case Manager, Interim Housing/Family Place

Be among the first 25 applicants.

Upward Bound House (UBH) is a mission‑driven nonprofit ending intergenerational family homelessness. For over 30 years, we’ve delivered a continuum of care—from crisis to permanent housing—rooted in empowerment, collaboration, and trauma‑informed practices.

Provide trauma‑informed, strengths‑based case management and housing navigation to families experiencing homelessness. Manage a caseload of 21 households and support each to secure permanent housing within 120 days of program entry.

• Create individualized housing plans; identify and reduce barriers to stability.
• Ensure clients are document‑ready (, SSN, income, vital records).
• Lead housing search: landlord outreach, applications, and subsidy navigation.
• Maintain accurate, timely HMIS data; meet all contract/agency standards.
• Conduct regular check‑ins, assessments, case notes, and progress updates.
• Coordinate referrals (mental health, employment, childcare, benefits).
• Provide crisis intervention and conflict resolution as needed.
• Collaborate in team meetings, case conferences, and trainings.

• 2+ years in housing/homeless services; interim/residential experience preferred.
• Working knowledge of housing programs, landlord engagement, and rapid rehousing.
• Proficiency with HMIS data entry/reporting.
• Commitment to trauma‑informed, client‑centered practice with diverse populations.
• Strong organization, documentation, and communication skills.
• Valid driver’s license, reliable vehicle, and current insurance/registration.
• Proven ability to work independently and thrive in a collaborative team.

Employment eligibility, reliable transportation, TB test, background check, CPR/First Aid, valid CA driver’s license, personal auto insurance, and insurability under UBH policy.

The role may involve contact with individuals in crisis and responding to urgent situations. UBH provides training and support. Reasonable accommodations are available; please notify HR at hire or as needs arise.

Entry level

Full-time

Other

Non‑profit Organizations