Employment Specialist Floater

Job Description

Job Description

Chrysalis serves people navigating barriers to the workforce by offering a job-readiness program, individualized supportive services, and paid transitional employment. We empower our clients on their pathway to stability, security, and fulfillment in their work and lives. Since 1984, we have helped more than 85,000 individuals change their lives through jobs. We are looking for individuals who are ready to join our mission-driven team and make a difference.

The Floater Employment Specialist (FES) is key to client success. The Floater Employment Specialist provides case management, administrative and job readiness support. The FES will work 1-on-1 with clients to provide employment and case management services with the goal that clients get ready for a job, find a job, and keep a job. The successful candidate will have the ability to use independent judgment, exceptional organizational skills, and a willingness to incorporate emerging industry best practices and techniques in their work.

Provide Client Support, Guidance and Case Management:

• Oversee the day-to-day case management of both working and non-working clients. Encourage and motivate clients to work on their job search.
• Orient, assess, and provide employment counseling for clients. Assess clients for job readiness, provide referrals to educational, training, Chrysalis social enterprises, and other social services.
• Conduct 1-on-1 job readiness activities with clients, including resume building, practice interviews, job applications, computer tutorials, cover letters, reference lists, job search guidance, etc.
• Facilitate intake and orientation as needed.
• Facilitate Job Preparation classes as needed.
• Maintain up-to-date referrals and resources for clients to facilitate employment search.
• Support the purchasing process for job-related client fund requests, including scholarships and material needs.

• Participate in Chrysalis meetings and case conferences sharing best practices and providing thought partnership to colleagues.
• Provide training ideas and resources to the leadership team, including the opportunity to conduct workshops for colleagues within the department and across the organization.
• Celebrate achievements and brainstorm solutions for department and organization-wide goals.

• Maintain accurate client/program data to manage caseload and generate reports as needed.
• Document each service, the outcome and next steps, as well as any observations of clients’ skills job readiness, and/or growth opportunities into Salesforce database system.
• Analyze and report monthly data as required to maintain accurate client and program-based statistics.

• Adhere to all Chrysalis policies and procedures.
• Support the Chrysalis Mission and adhere to the Chrysalis Code of Ethics.
• Other duties as assigned.

• Passion for Chrysalis’s mission
• Bilingual (English and Spanish) is preferred but not required
• 1-2 years relevant experience preferred
• Excellent verbal and written communication skills
• Strong organizational skills, including effective time management and the ability to work and make decisions independently
• Ability to multi-task and prioritize appropriately yet maintain flexibility
• Ability to work in a fast-paced, professional environment
• Self-starter with “can do” attitude and initiative
• Ability to interact with clients, colleagues, partners, and others with diplomacy and tact
• Sensitive to various cultures and lifestyles
• Maintain confidential information and exercise discretion
• Computer literacy required. Must be proficient in Internet research, Word, Excel and PowerPoint programs and be willing to learn other applications as needed. Database management experience preferred
• Reliable transportation
• Willingness to travel to meetings (mileage reimbursed)

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to…