Property Operations Manager

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Southern Holiday Homes – Santa Rosa Beach, FL Full-time | On-site

Southern Holiday Homes, a leader in luxury vacation rental management along Florida’s Emerald Coast, is seeking a dynamic Property Operations Manager to lead our team of Property Managers and ensure the highest level of property readiness, owner satisfaction, and guest experience.

This is a hands‑on leadership role ideal for someone who thrives in the field, can multitask across departments, and understands what it takes to maintain and manage luxury homes at a five‑star standard.

At Southern Holiday Homes, we manage some of the most exclusive vacation properties on 30A and across the Gulf Coast. Our mission is to provide elevated hospitality, exceptional property care, and peace of mind to our homeowners and guests alike.

The Property Operations Manager will oversee the daily performance of the Property Management team and act as the primary liaison between operations, housekeeping, maintenance, and owner relations. This person ensures all homes meet company standards for quality, presentation, and readiness—before every owner or guest arrival.

• Lead, mentor, and support the team of Property Managers, ensuring consistent communication and accountability.
• Oversee property readiness, including owner arrivals, guest check‑ins, and post‑stay inspections.
• Implement and monitor operational procedures to streamline field efficiency and improve communication across teams.
• Partner closely with maintenance and housekeeping to ensure all homes meet luxury standards.
• Review and approve property reports, work orders, and follow‑up tasks from Property Managers.
• Assist in training new Property Managers and maintaining high expectations for performance.
• Identify recurring issues and implement proactive solutions to prevent future guest or owner concerns.
• Maintain an active field presence—this is a leadership role that requires visibility in the homes.
• Support leadership in ongoing operational initiatives and special projects.

• 3+ years of experience in property management, hospitality operations, or short‑term rental management.
• Proven leadership skills with the ability to hold teams accountable while maintaining a positive culture.
• Strong attention to detail, organization, and follow‑through.
• Excellent communication and interpersonal skills.
• Tech‑savvy; experience with Trello, Breezeway, or similar platforms preferred.
• Valid driver’s license and reliable transportation required.
• Must be available to work weekends and holidays this role supports peak operational periods.

• Competitive salary based on experience
• Vehicle mileage reimbursement
• Paid time off
• Growth opportunities within a fast‑growing organization
• Collaborative and supportive team culture

If you’re a motivated leader who takes pride in property presentation, guest satisfaction, and team success, we’d love to hear from you. Please submit your resume and a brief cover letter explaining why you’re the right fit for Southern Holiday Homes.

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Location:

Santa Rosa Beach, Florida – Learn more: