Temporary Front Desk Administrator- Bilingual

EXEMPT: No SALARY LEVEL: $22-$24 per hour DOE

LOCATION:2250 Northpoint Parkway, Santa Rosa, CA 95407

DEPARTMENT: Administration

HOURS
:
Full-time 40 hours M-F normal business hours

REPORTS TO: Administration Manager

DATE: 10/2026 APPROVED BY: HR Director

AGENCY BACKGROUND: The mission of Sonoma Community Action Network (Sonoma CAN) is to partner with low-income families and individuals to help them to achieve economic and social stability, to build community, and to advocate for social and economic justice. Community Action operates a wide variety of programs benefiting low-income Sonoma County residents.

As a Temporary Front Desk Administrator, you will act as the first (and last) person that Sonoma CAN visitors meet when coming to or calling our office. You will be an integral part of our team by helping manage the front desk/office admin and creating an amazing employee and guest experience. The ideal candidate will have great communication skills and embrace our fast-paced and friendly environment, as this is a pivotal role in making sure the office runs smoothly day-to-day.

This position is estimated to be 8-12 weeks in length.

• Open and close the facility M-F (unlock the front door, turn on/off lights)
• Serve as a key resource for staff and the public; answer and/or refer questions to appropriate staff
• Use translation software on documents and written communication documents from English to Spanish and Spanish to English
• Assist in verbal and written communications with Spanish-speaking persons
• Use oral and written bilingual (English/Spanish) skills in performing daily tasks and activities
• Perform Administrative duties : answer phones, emails, file, scan, and complete data entry tasks, etc.
• Maintain the copier equipment, supplies etc.
• Maintain and update required manuals/ information sheets, etc.
• Use Google Suite, EmpowOR, The Resource Connection Network, Doc Hub, and additional software programs to perform job duties
• Enter Client notes into our client database system (EmpowOR)
• Participate as a team member with programs by using email, chat, and interpersonal communication processes.
• Collect, track, scan, and send all incoming checks for Finance staff
• Collect, scan, enter, and send all in-kind documentation to Development staff
• Distribute paychecks to employees
• Ingoing/Outgoing mail: distribute incoming mail and take outgoing mail to the mailbox before 3pm daily
• Maintain a clean and organized workspace for the spaces you utilize
• Review meeting rooms after meetings for cleanliness and send notifications to users/supervisors if the space is left dirty or in disarray
• Purchase items and run errands as needed
• Notify recipients of deliveries received
• Assist with diaper allocation and data entry
• Assist with collection of donations, donor database, and donation acknowledgements
• Help troubleshoot tech issues in shared rooms
• Attend meetings that are regularly occurring and as needed.
• Comply with all local, state, and agency specific legal requirements including but not limited to HIPAA, PHII, Mandated Reporting, confidentiality, etc.

Requirements

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Good communication and interpersonal relations, team attitude
• Strong Google Suite and general computer skills
• Strong organizational skills and attention to detail
• Self-sufficient and driven to succeed

• Bilingual oral and written skills in Spanish/English.

While performing…