Valet Attendant - Hyatt Regency Sonoma

Job Location:

Hyatt Vineyard Creek Hotel & Spa
- Santa Rosa , CA, Position Type:
Part Time, Education Level: None, Salary Range: $18.21 - $18.21

Hourly,

Travel Percentage :
None,

Job Shift: Any, Job Category:
Hospitality
- Hotel

The PT Valet Attendant at SELIG PARKING is responsible for providing exceptional customer service by efficiently parking and retrieving vehicles for guests. The role requires a high level of professionalism, attention to detail, and the ability to work in a fast-paced environment, ensuring the safety and security of vehicles while enhancing the overall guest experience.

• Greet guests in a friendly and courteous manner upon arrival and departure.
• Safely and efficiently park and retrieve guest vehicles, ensuring proper handling and care.
• Maintain a neat and organized valet area, ensuring all vehicles are parked in designated spots.
• Provide information and assistance to guests regarding parking options and directions.
• Monitor and report any vehicle damage or incidents to management immediately.
• Adhere to company policies and procedures, including safety protocols and customer service standards.
• Collaborate with team members to ensure smooth operations and excellent service delivery.
• Handle guest inquiries and complaints professionally, escalating issues as necessary.
• Maintain accurate records of vehicle transactions and valet tickets.
• Assist with traffic control and ensure the safe flow of vehicles in the parking area.

• High school diploma or equivalent.

• Previous experience in a customer service role, preferably in a hospitality or parking environment.
• Experience with handling cash and processing payments efficiently.

• Excellent communication and interpersonal skills to interact effectively with guests and team members.
• Ability to work in a fast-paced environment while maintaining attention to detail and accuracy.
• Strong problem-solving skills to address guest inquiries and resolve issues promptly.
• Physical ability to stand for extended periods and perform tasks such as parking and retrieving vehicles.
• Valid driver's license with a clean driving record.
• Proficiency in basic computer skills for processing transactions and managing records.