Associate Account Manager - EB

Acrisure’s West Division began with a small group of agency partners joining together for the best interest of their clients and teams. Through collaboration and trust, they revealed the individual strengths and the extraordinary advantage at their doorsteps. As their success became a reality, people took notice, and the platform grew. Their entrepreneurial spirits drove the partnership that led the Acrisure West Division to where it is today, with a culture built on organic partnership.

Associate Account Manager
Department:
Employee Benefits

Location:

West Division

Performs more routine responsibilities and is the primary point of contact for the clients they oversee, while working under direct supervision. Supports and informs coverage strategy and plan, applying principles of insurance to everyday situations.

• Perform daily service on assigned tasks by EB Account Managers/Executives in all aspects of plan administration, client, and employee advocacy.
• Support the team with consistent follow-through on deadlines, providing accurate and timely information as needed.
• Assist members with benefit claims, inquiries, providing guidance, and support.
• Resolve member claim issues by collaborating with providers, billing offices, medical group, and carriers.
• Audit enrollment.
• Support preparation of Open Enrollment and overall process.
• Maintain accurate employee records, ensuring confidentiality of sensitive information.
• Maintain knowledge of all group coverages, all relevant policy and plan documents.
• Complete other functions and assignments as assigned, including back-up duties.

• Active Health & Life license or ability to obtain one within 60 days of hire date.
• Strong organizational skills – ability to discern priority and initiative.
• Computer skills, specifically Microsoft Word, Outlook and Excel.
• Excellent verbal and written communication skills as well as strong interpersonal skills.
• Reasoning
  
  Skills:
  
  Ability to solve practical problems, interpret a variety of instructions and deal with a variety of variables furnished in written, oral, diagram or schedule form.
• EPIC experience a plus.
• Employee Navigator experience a plus.

• High School diploma required, Associate Degree or higher preferred.
• CPCU or special training course completion a plus.

We also offer our employees a comprehensive suite of benefits and perks, including:

• Physical Wellness:
  Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
• Mental Wellness:
  Generous paid time off and holidays;
  Employee Assistance Program (EAP); and a complimentary Calm app subscription.
• Financial Wellness:
  Immediate vesting in a 401(k) plan;
  Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
• Family Care:
  Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
• … and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

The base compensation range for this position is $23 - $27. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity.

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting

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Welcome, your new opportunity awaits you.