Sheriff’s Office IT Specialist

IT Specialist

Starting salary up to $58.58/hour ($122,263/year) and a competitive total compensation package!*

Please note:

The Sheriff's Office is recruiting to fill a Time-Limited IT Specialist position that is currently funded through October 8, 2029.

Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits
* including:

• Hybrid Telework – A schedule that meets the needs of our staff, department operations, and the communities we serve may be available after the end of the probationary period and depending on the assignment
• Salary Advancement – A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range
• Paid Time Off – Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year
• County Paid Health Premium Contributions – 100% premium contribution for the majority of employee-only and employee + family health plan options
• Post-Retirement Health Reimbursement Arrangement – County contributions to help fund post-retirement health insurance/benefits
• Retirement – A pension fully integrated with Social Security
• Paid Parental Leave – May be eligible for up to 8 weeks (320 hours) after 12 months of County employment
• Student Loan Debt Relief – County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education

As part of the Technical Services Bureau in the Sheriff's Office, the IT Specialist provides technical support (hardware and software) and recommends technical solutions to Sheriff's Office staff using Law Enforcement and Detention applications and systems. This includes receiving and responding to calls, emails, and other electronic messages from staff, potentially up to 24 hours per day, seven days a week, 365 days a year.

• Supporting and maintaining the Sheriff's Office server infrastructure, including building, updating, patching, and troubleshooting physical and virtual servers hosting Sheriff’s Office applications and data
• Coordinating with the County of Sonoma's Information Systems Department on various enterprise technology projects within the Sheriff’s Office
• Coordinating with other public safety agencies in the deployment, configuration, and support of shared technologies, including computer-aided dispatch, records management, mobile data computers, and data warehouse applications
• Supporting and maintaining Biometric identification systems for the Sheriff’s Office, Probation, and other Law Enforcement agencies

The ideal candidate is a problem solver who is able to be flexible amid competing and changing priorities. They will have significant experience working with Microsoft client and server infrastructure, and Microsoft Azure and Power Shell experience is also highly desired. Experience working in local government or for a public safety organization is a plus! Additionally, the ideal candidate will possess many of the following:

• Microsoft certifications related to Microsoft Azure, Microsoft 365, or Microsoft client/computer/server/device administration
• Certifications or training experience related to computer security
• Experience in customer service or at a service desk in a Tier 1 or 2 role, including Windows 11 technical support
• Knowledge of Active Directory administration, including file permissions, security groups, and group policy
• Experience with Microsoft Hyper-V, Microsoft System Center Configuration (SCCM), Windows Server Update Services (WSUS), and Remote Desktop Services (RDS) server deployments
• Understanding of Networking Protocols (e.g., TCP/IP, DNS, DHCP), including basic troubleshooting of Local Area Network (LAN) and Wide Area Network (WAN) connectivity issues
• Excellent communication, critical thinking, and teamwork skills
• Th…