Senior Office Assistant

Overview

Elevate your career in public service with the County of Sonoma as a Senior Office Assistant! Multiple positions currently available!

Starting salary at $28.96/hour ($60,443/year), plus a competitive total compensation package*, and an additional $1.15/hour for basic bilingual assignments and $1.50/hour for fluent bilingual assignments**.

Important Date
Tentative date for the Written Examination:
Wednesday, February 18th, 2026

Do you have?

• The drive to provide exemplary customer service support
• Experience working with the public in an office environment
• A collaborative mindset, willing to work with and establish relationships with others
• Excellent interpersonal skills and the ability to communicate effectively both orally and in writing
• A talent for working well under pressure and meeting deadlines
• The capacity to work independently and exercise sound judgment
• A desire to work with the community and interact with a diverse customer base
• Superb attention to detail, with an aptitude for focusing on complex projects while working in a frequently interrupted environment
• Experience operating multi-line phone systems
• Advanced Microsoft Suite skills (the ability to edit and remediate documents in Adobe Acrobat or learn those skills is a plus!)

If your answer is "Yes!" take the steps towards building your career with the County of Sonoma!

Join as an SOA with the County of Sonoma and work on various administrative tasks that are challenging and require a high level of accuracy. You will be responsible for accepting, filing, and maintaining records, ensuring they are processed promptly, accurately, and in accordance with all applicable regulations and department standards. Additionally, you will provide exceptional customer service support and:

• Be the first point of contact for the public and other agencies
• Maintain office supplies, training logs, and general inventories
• Register applications, including entering data, tracking appointments, and managing specialized caseloads
• Process forms, documents, and referrals
• Respond to inquiries by phone, in person, and through written electronic communication
• Monitor work for progress, technical adequacy, completeness, and adherence to established standards
• Create and remediate documents, and review and edit presentations
• Provide training, onboarding, and guidance to junior team members
• Staff the lobby, as needed, greeting customers, tracking visitors, and preparing rooms for meetings

This Recruitment Is Currently Being Conducted To Fill

• Multiple full-time monolingual (English) and fluent bilingual (English/Spanish) positions in the Human Services Department
• One full-time monolingual (English) position in the Department of Agriculture, Weights, and Measures

It is anticipated this recruitment will be used to fill future English and Bilingual (English/Spanish) full-time, part-time, and extra-help positions during the active status of the list. If you are interested in current or future vacancies, apply now!

Qualified candidates who wish to be considered for future positions should consider applying to this recruitment.

Working at the County of Sonoma offers opportunities for growth and development, a challenging and rewarding work environment, and the satisfaction of knowing your contributions benefit our community. You can also look forward to flexible work arrangements and excellent benefits
* including:

• Hybrid Telework - A schedule that meets the needs of staff, department operations, and communities served (availability depends on assignment)
• Salary Advancement - A salary increase after 1,040 hours (6 months full-time) for good work performance; annual increases thereafter until top of salary range
• Bilingual Premium Pay** - An additional $1.15 for basic bilingual positions and $1.50 for fluent bilingual positions on top of hourly pay
• Paid Time Off - Vacation and sick leave accruals, 12 paid holidays, and 8 floating holiday hours per year
• County Paid Health Premium Contributions - 100% premium contribution for most employee-only and employee + family options
• Post-Retirement Health Reimbursement Arrangement - County contributions for post-retirement health insurance/benefits
• Additional Benefits - Dental, vision, disability, life insurance, EAP, professional development, and more
• Retirement - Pension fully integrated with Social Security
• Paid Parental Leave - May be eligible for up to 8 weeks after 12 months of County employment
• Student Loan Debt Relief - Potential eligibility for Public Service Loan Forgiveness
• Benefits described herein may change; see SEIU 1021 MOU and Employee Benefits Directory for details
• Bilingual positions require English and Spanish skills at basic or fluent level. An examination will be conducted to confirm language skill. Bilingual premium pay is $1.15/hour for basic and $1.50/hour for fluent.

Application submissions require the Supplemental Questionnaire to be completed.

Experience and

Education:

Any…