Sales Manager

Sales Manager – Pyramid Global Hospitality

Join now for the Sales Manager role at Pyramid Global Hospitality.

Pyramid Global Hospitality is a company that values its employees, offering a supportive and inclusive work environment, comprehensive benefits including health insurance, retirement plans, paid time off, wellness programs, discounts, and training opportunities. The company operates over 230 property worldwide.

The Flamingo Resort & Spa, a mid‑century marvel in The Valley of the Moon, hosts the position.

The Sales Manager is responsible for driving revenue by developing and securing new business opportunities within the SMERF (Social, Military, Educational, Religious, and Fraternal) market segments with 30 or less rooms on peak. The Sales Manager will also be responsible for detailing and servicing assigned business opportunities. This position requires an individual with strong sales skills, an ability to build lasting client relationships, and an in-depth understanding of the hospitality industry.

• Establish client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside selling to secure business for the hotel to ensure that room night sales and revenue goals are met or exceeded. Actively prospect and qualify new business.
• Achieve personal and team goals as assigned.
• Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines. Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders.
• Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures.
• Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients. Disseminate sales-related information to other departments as appropriate.
• Arrange and conduct special events, site inspections, and off‑site presentations for potential clients. Entertain clients in accordance with established company and hotel policies and guidelines.
• Maintain client files and update information daily in accordance with established departmental policies and procedures. Produce monthly sales-related reports and sales forecasts for assigned area of responsibility.
• Attend and represent hotel at trade shows and conventions and/or participate in sales trips to key feeder markets.
• Participation in daily sales meeting, pre-convention meetings, training and other sales related meetings as required.
• Develop/maintain knowledge of market trends, competition and customers önem? (kept original phrase).
• Professionally represent the hotel in community and industry organizations and events.
• Participate as team player with all departments.
• Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings.
• Experience with Delphi, Opera, and/or OnQ is a plus.

• High school or equivalent education required. Bachelor’s Degree preferred.
• Excellent communication skills with the ability to negotiate, convince, sell, and influence prospects and hotel guests.
• Advanced knowledge of the sales and hospitality principles and practices.
• Results-oriented writing techniques and strategies for correspondence, i.e. letters, reports, proposals.
• Appropriate and accurate grammar and punctuation in written communication.
• Ability to maximize impact, maintains interest, and establishes a rapport with your audience when conveying information.
• Ability to proactively prioritize needs and effectively manage time and resources.
• Understanding the positioning of the hotel, services provided, and how the hotel can meet the needs of clients.
• Two-four years of employment in the hospitality industry or related sales field.
• English is a must; other languages are a plus.
• Basic math skills.

$70,000 – $75,000

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location.

Entry level

Full‑time

Sales and Business Development