Community Relations Director​/Memory Care

The Reserve at Fountaingrove Memory Care, located in Santa Rosa CA is seeking an experienced professional in Senior Living sales with a proven track record of success in increasing census. If you are a passionate and customer-oriented sales expert, please consider joining our team as our new Community Relations Director to facilitate new residents moving into our community.

• Strong closing skills.
• Coordinates and initiates all sales functions for the community, including outreach and professional development.
• Conducts sales tasks including managing leads, lead generation, and touring prospective new residents.
• Exhibits leadership qualities and communicates professionally with employees, residents, family members, responsible parties, and other healthcare professionals. Manage the move-in process and provide an excellent customer service experience.
• Implements sales and marketing plans that meets the overall business plan for census goals and financial objectives.
• Ensure that the community is presentable for tours and visitors at all times.
• Coordinate special events for the community.
• Participates in new employee orientation and monthly in-services.
• Ensure residents are provided privacy, respect, and dignity.
• Follows standard precautions and infection control procedures.
• Completes state required training upon hire and annually.

• Possess, at a minimum, a high school diploma or equivalent.
• A minimum of (2) or more years’ prior sales and marketing experience, seasoned Sales Director who can close is required.
• Experience in Senior Living sales with a proven track record required.
• Proficient in Microsoft Office and standard office equipment.
• Must be able to speak, read, and write in the English language.
• State Criminal Background Check and LIC 508 Criminal Record Statement.
• LIC 503 Health Screening Report.

• Full Time — Sunday–Thursday;
  bonus included
  .

• A benefit package is offered to full-time employees.
• Supplemental insurance plans are available including pet insurance.
• Flexible Spending Account (FSA)
• Employee Assistance Program
• Health Advocate Program
• Employee Discount Program

The Reserve at Fountaingrove Memory Care is an equal opportunity employer. All candidates must be able to pass a criminal background check and a comprehensive reference check.