Fast-Track Store Leader

Main Responsibilities of a Store Manager

• Responsible for every aspect of everyday supervision of store outlets
• Responsible for resources management
• Takes care of stock, staff, and sales management

We are looking for an experienced and skilled store manager with remarkable skills, who will run a store effectively and with attention to detail.

Our store manager candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and monitor the overall financial performance of the store.

The responsibilities of a store manager are to greet the staff and customers, provide them with what they need, give intelligent recommendations and suggestions, build customer and brand trust, assist the staff with anything they need and make sure the customers have a great shopping experience.

More importantly, a perfect store manager candidate should be reliable, accommodating, courteous, and friendly to ensure that the customers are fully satisfied.

• Recruiting and appraising staff
• Training and supervising staff
• Managing budgets
• Maintaining financial and statistical records
• Dealing with customer complaints and queries
• Overseeing stock and pricing control
• Maximizing profitability and productivity
• Motivating staff to meet sales targets
• Setting sales targets
• Ensuring compliance with safety and health regulations
• Preparing promotional displays and materials
• Liaising with management
• Taking care of promotional prospects, benefits, and salaries of their staff
• Providing opportunities for staff advancements

• Commercial awareness
• Confidence
• Resourcefulness
• Organizational skills
• Team working skills
• Verbal communication skills
• Numerical skills
• Excellent IT skills
• Enthusiasm
• Executive skills
• Problem-solving skills
• Showing initiative
• Setting a good example

Join Our Team!
Big Tuna Express Car Wash is currently accepting applications for employees. We are hiring for full- and part-time Customer Service Attendants and Assistant Shift Managers. Please see below to see if you have what it takes to be part of Team Tuna!
We are looking for the following characteristics:
Energetic and Motivated
Excellent Communication Skills
Works well in a team-based environment
Strives for positive customer service
Punctual and Professional
Positive Attitude and a Big Smile
High Integrity and Attention to Detail
Ability to Multi-Task and Problem-Solve
Job expectations include:
Maintain high safety standards
Basic Computer Knowledge
The ability to read, write and perform basic mathematics.
The ability to stand, walk, bend and lift for the majority of a shift.
The ability to work outdoors for the majority of a shift.
The ability to perform basic site cleaning duties.
Flexible working hours, which may include mornings, evenings, weekends and holidays when scheduled.
Assist Customers with the following:
Point-of-Sale payments and credit card functions.
Determining the best value in each of the wash packages and options.
Prepare vehicles before entering the wash to ensure any hard-to-reach areas are pre-cleaned, truck beds are removed of debris, and vehicles which may require additional attention are identified in advance.

* We promote a safe and professional environment for our customers as well as our employees. Our work areas are to remain drug and tobacco-free, and all employees are expected to follow proper dress code and maintain a well-groomed appearance with no facial piercings or visible tattoos that are unable to be covered by long sleeves.