General Manager

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Description

Brand: Moe's Southwest Grill

Position status: Full Time

Sarasota, FL — General Manager responsible for leading and managing a restaurant with a sales volume of $650,000 to $2.5M. Responsible for day-to-day leadership of people and financial management to achieve a return on investment, and for maintaining restaurant standards including food quality, friendly service, cleanliness, and safety for employees and guests.

• Staff the restaurant with qualified employees; recruit, select, onboard, train, coach, and develop team members and management to meet brand standards; develop schedules and conduct regular staff meetings; ensure adherence to company policies and applicable laws; communicate employee issues to leadership.
• Provide Radical Hospitality for guests; maintain standards of excellence in food quality, service, cleanliness, and safety; ensure recipes, procedures, and policies are followed; drive guest satisfaction and local store marketing programs; investigate and resolve guest complaints and feedback; ensure equipment is operating efficiently and facility is maintained to standards.
• Manage Local Store Marketing efforts in collaboration with the marketing team; build relationships with the community; lead and manage catering sales for the store.
• Meet or exceed Food Cost and Labor Cost standards; forecast sales and adjust as needed; maximize profitability through proper cost controls; ensure adherence to operational systems and procedures; ensure product availability; perform daily, weekly, and periodic financial reporting; analyze P&L and implement action plans in coordination with leadership.
• Maintain restaurant facility and equipment in working order.
• Demonstrate company values and represent Moe’s and Quality Fresca, LLC professionally in all duties.
• Perform other duties as assigned.

• Education:
  
  High school diploma or equivalent required;
  Associate degree in business or related field preferred or equivalent experience in restaurant operations;
  Serv Safe certification required.
• Professional
  
  Experience:
  
  At least 2 years of restaurant management experience required.

• Quality Restaurant Operations
• Strong communication and facilitation skills for multiple audiences
• Financial Acumen
• Marketing techniques
• Organizational skills
• Computer skills
• Excellent conflict resolution skills
• Safe driving skills
• Excellent leadership and management
• Ability to develop positive working relationships quickly
• Ability to multi-task and lead a restaurant team to achieve company goals
• Ability to work in a self-directed role
• Adherence to company core values – Quality Way

Regularly communicate clearly, move, and remain in a stationary position. May regularly lift up to 50 pounds. Ability to detect, perceive, identify, recognize, judge, inspect, estimate, observe, and assess items, information, and objects in a restaurant environment.

The noise level in the work environment is usually moderate.

• Seniority level:
  Mid-Senior level
• Employment type:
  
  Full-time
• Job function:
  Management
• Industries:
  Food and Beverage Services