Receptionist, Administrative​/Clerical

About H&R Block

At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong.

Helping others is what we do best—your work will have an immediate impact. As you inspire people to make confident, informed decisions about their lives, careers, and money, you’ll build client relationships that grow stronger each year.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Ensure all client needs are met during service in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

• High school diploma or equivalent.
• Ability to work flexible schedule and/or in multiple locations.
• Sales/marketing experience (preferred).

• Experience working in a fast‑paced environment.
• Previous customer service experience.
• Ability to multi‑task.
• Strong organizational and time‑management skills.
• Computer proficient with Microsoft Office.

We invest in your well‑being. Our benefits include:

• Employee Assistance Program with Health Advocate.
• Wellbeing program, Better You.
• Neurodiversity and caregiver support.
• Various discounts on everyday items and services.
• Medical Coverage, 401(k) retirement savings plan, and employee stock purchase plan (subject to eligibility).

to check out all available benefits.

We remain committed to building a connected culture where trust, care, and connections guide our work. You will be immersed in an exceptional environment recognized worldwide on best‑company lists and surrounded by colleagues committed to growth and support.

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

• Seniority level:
  Not applicable.
• Employment type:
  
  Full‑time.
• Job function:
  Administrative.
• Industry: Retail.