Branch Manager
Listed on 2025-12-18
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Management
Operations Manager, General Management
About The Role
We are seeking an experienced LEADER
, who will be responsible for managing all activities within our Meeker, CO Branch. This important employee will embody our legacy of service excellence. You will be the main face of our company and the primary promotor of our Core Values:
Honesty and Integrity, Service to the Customer, Teamwork, Respect for the Individual, and Giving to the Communities We Serve.
The salary range for this position is $67,000.00 to $77,000.00. All compensation offers are analyzed individually and take into consideration multiple factors including but not limited to geographic location, years of experience, and educational background.
DUTIES AND RESPONSIBILITIESResponsible for the effective and efficient performance of branch operations.
Supervises work scheduling and workflow of daily routine operations. Ensures operations are conducted in accordance with established GBCI policies and procedures with legal and regulatory requirements. Ensures branch security. Ensures that the Branch is opened and closed in accordance with set hours, coordinates security equipment maintenance and tests security equipment quarterly. Supervises and assists with customer service functions. Promotes the cross selling of BSJ services.
Maintains proper cash controls.
Ensures all branch transactions are balanced at the close of each day. Oversees individual accountability for the handling of cash, resolving balancing problems, and handling daily deposits in accordance with established policies and procedures. Oversees audits of cash in possession of Tellers and cash on the premises. Assesses risk of all financial transactions executed by operations employees.
Effectively supervises branch operations staff, ensuring optimal performance.
Provides leadership through effective objective setting and communication. Directly supervises branch operations staff. Ensures high quality work and efficiency in operations are maintained. Determines work methods and flow through assigning, directing, coordinating, and reviewing tasks. Conducts weekly customer service meetings with all branch employees. Ensures branch operations staff are well trained in all phases of their respective jobs. Partners with Training Coordinators to orient new branch employees in policies and procedures.
Performs cross training as necessary. Conducts and or coordinates required compliance and security training as required by policy. Ensures personnel are effective and optimally used. Determines appropriate staffing levels for proper utilization of human resources. Tracks individual progress and conducts performance appraisals for branch operations staff. Formulates and implements corrective actions as needed. Recommends promotions for employees as appropriate. Provides leadership training to employees seeking management opportunities.
Approves all sick leave, vacation, overtime, and time cards for subordinates. Documents and maintains attendance records.
Establishes and maintains effective, professional business relations with customers.
Motivate all branch employees to attain consumer and business development established goals through active participation and support of the High Performance Checking Program. Ensures customers' requests and questions are promptly resolved. Handles customers' complaints and adheres to policy documentation regarding routine and non-routine complaints. Ensures customers are informed of BSJ products and services. Counsel’s customers regarding their financial needs and services requested.
Manage and assist with wide variety of customer services including opening and maintaining deposit and savings accounts, safe deposit boxes, and e-banking products. Manage and assist with identification of consumer loan sales opportunities, interviewing consumer loan applicants, corresponding with consumer loan applicants throughout the application process to obtain information and documentation, communicating loan decisions, and scheduling closing meetings. Ensures BSJ’s quality reputation is maintained and projected.
Presents a neat, professional personal appearance according to established guidelines. Supports a…
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